First Security Bank

Blair Waldorf _{on Google}

Nov 23rd, 2023

All branches of this bank are very disconnected. The communication between them is lacking and it has led to several mistakes. Unfortunate because they used to be the best in Bozeman.

Brad Tolson _{on Google}

Apr 22nd, 2023

Stopped by to get a title notarized. They asked if I was a member, and I said no. Their reply was that they couldn't do it for me. I went to stockman's, they didn't even ask. They just helped me. I actually am a member at both banks, but now very upset with first security's customer service. I had a bad experience and a great experience, which bank should I choose in the future??

Erica B _{on Google}

Dec 4th, 2023

Been banking here for years. It used to be your friendly hometown bank...but since they merged with Glacier banks, the quality of banking has gone down hill. Three times, count them three, they have mistakenly deposited money into the wrong account. It's not a fun feeling when a large sum of CASH just isn't in your account when you have all the receipts of deposit. It's also a pain to deal with. Sometimes they can fix the same day, but I've had to wait upwards of a week before to get things fixed. I totally understand mistakes happen. We're human. But three times is unacceptable and makes me wary of leaving any larger amount of money in their hands. Something needs to be done to help me feel at ease banking here. Or my household will find another local option.

Shad Van Dyken _{on Google}

Mar 30th, 2023

Always willing to go out of there way to help!! They know you by name!!