Safeway Pharmacy

Katie Sweeney _{on Google}

Jun 29th, 2023

Prescription was sent at 1:00. Called at 2:30 to check their status. A man mumbled incoherently and then told me to call back at 3:00 because there was a problem with my insurance. I called back at 3:20 and he only started working on the prescription then. He said he had to override the system and then it was approved. He said to come to the pharmacy for pickup at 3:30. I arrived at 3:50 and they told me the prescription was not ready yet. At 4:12 I get a text saying my prescriptions are ready. One minute later, I go up to the pharmacy window and they tell me the prescription is still not ready and to wait a few more minutes. I finally got my prescriptions at 4:20. I don't mind waiting at home for my prescriptions to be filled, in fact I prefer it when I'm sick. I very much mind the poor customer service and being lied to several times. Unfortunately, this is not the first time I've experienced this at this Safeway. It's happened at least five times. I will find a different pharmacy.

Roman Brikner _{on Google}

Jun 16th, 2023

They are the BEST Everyone is Great, and they go far and beyond.
Thanks

Lizchataue 2 _{on Google}

Nov 24th, 2022

Called the pharmacy today to find out about flu shot availability. The pharmacy tech rudely answered without fully hearing my question and rudely said " we are closing in an hour ! No availability goodbye then abruptly hung up the phone. I would say this is very unprofessional and I would go as far as saying Im happy she turned me down because I am questioning how safe it would be for me to get vaccinated at this location. Future patients beware be careful!!

Charlet S _{on Google}

Nov 10th, 2022

I want to say I've been going here a year now and I've never seen this Asian lady pharmacist. It's not the normal workers so I wanted to make a post to bring this to your attention how they are treating your customers whenever the regular staff is away. I've never been treated so horrible! He was nice let me know the policy of wearing a face mask and I let him know because of my asthma and breathing condition and glasses I do not wear a mask. Then the lady comes in with attitude saying that this is a medical place and it still required to wear masks. I then point to the sign that also says if there's a medical condition and I asked if there was a way to put a note in my account so this doesn't keep happening. She said no, that they are required to ask us to do it at least once. I said he did and I explained if you didn't hear why I am not, she said she can hear just fine it's a small area and if I'm not willing to wear a mask I could get it delivered and there's other options to get my prescription. I was in complete shock between her attitude and how rude she was being totally unprofessional. I then asked are you refusing to give me my prescription? She said no just giving you other options. You guy's should focus on customer service again and cleaning up the dirty stuff .