Guarantee Nails LLC

Cecelia _{on Google}

Apr 2nd, 2024

This nail shop has horrible Customer Service!!!!!!!
I went there 4-3-23 around 2:50pm-6-35pm on a Wednesday. I got full set gel nails, two designs, pedicure, two designs.
I wanted my eyebrows arched, but they refuse to arch them, because I wanted it done with an archer, because when the lady wax my brows they were two different arches.
I had an horrible experience here!!!
I got Banned from this nails shop because I complained about my designs being different on my toes. The lady tech did it I
twice and still they resemble what so ever. I asked the tech to just paint them plain. They did not give me my money back nor design on my toes.
I asked the customer sitting next to me to explain to the lady about the design she did. The tech play like she didnt understand. So I was talking to the customer sitting next to me and the tech, interrupted my conversation, and told me I couldnt come back instead of giving me customer service seeing what the problem was and finding a way to fix it.
I was so hurt by the male tech. Ive Spent much money at this nail shop, and have been over charged paying for someone elses nail they also charged that person the price of gel nails too!
They do not sanitize their tools. They do not put cuticle oil on your nails.
I paid $93 to get my nails and feet done, and I promise there is nothing amazing about them. My nails are so plain and basic for the price. My nails are uneven and toes are uneven. Polish was on my hands and feet when I left.
They have no respect!!!!

alyssa johnson _{on Google}

Dec 19th, 2023

Beautiful nails and nice people with good and fast service. Took mom to get her nails done for her birthday and they did a wonderful job!!!!

arionna mcpipe _{on Google}

Dec 8th, 2023

NEVER AGAIN! i waited for 2 hours for my toes done. THEY LET THREE PEOPLE SKIP ME. when i asked the older lady about it she said "they we're here first" but clearly i was there, even another customer said it! i told them something when i had been skipped by two people but then a third skipped me. I left very unsatisfied! I've been going here for atleast 7 years now & i've never had any bad business. But after today I will NOT be coming back!!!!!!!