Sleep Number

Rick 1358 Ramirez _{on Google}

Feb 4th, 2024

sales person SHERLY PASCOE was very helpful, AWESOME...

Ethan Tralmer _{on Google}

Aug 23rd, 2023

We enjoyed our experience at sleep number and the rewards points received for our purchase of sheets.

Ron Tijerina _{on Google}

Aug 15th, 2023

Sharyl and Howard were amazing! Very knowledgeable, patient in answering all our questions, and very good at their jobs. Sharyl spent the most time with us and although there were multiple people in the store shopping, she was good at making sure noone was neglected. If you're in the market for a bed, I highly recommend!

Nicky Vincent _{on Google}

Jun 5th, 2023

I have to say we worked with Howard, the store manager, and in my opinion he gave us a level of customer service that I have not experienced in a long time. Would highly recommend him and this store if you are in the market for a Sleep Number bed.

Tanya Vargas _{on Google}

Jul 16th, 2023

The quality of the Bed and Adjustable Base I bought from SLEEP # are Too Expensive and the quality is horrible! Neither the base nor the P5 have been in working order since the day they were delivered! There's no returning it...you keep the like of garbage until technicians come out... they contact CS... CS order the parts... they call you regarding your part delivery...and you setup the next possible technician appointment! Meanwhile what?
The store staff was awesome. The delivery staff went above and beyond. The technicians were so helpful and knowledgeable. BUT The Customer Service AND Case Managers are HORRIBLE! I've spoken to at least 8-10 and I speak quite nicely so I can get the problem(s) resolved and I've been disrespected & hung up on by various CS Reps AND even Case Managers like Rich and Tae! Tae got so upset when I didn't see the point in getting the FREE additional 100 night "return" offer for my troubles! ... Even she didn't see why I needed it since they can just fix everything?! Where do you go from there?! DON'T EVER BUY SLEEP NUMBER! HURRY...RUN TO MATTRESS FIRM!!!