Cold Stone Creamery
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4251 S Buckley Rd
, Ste 655/025
Aurora, Colorado 80013 - (303) 680-8044
- Website
Hours
Chamber Rating
Questions & Answers
Q What is the phone number for Cold Stone Creamery?
A The phone number for Cold Stone Creamery is: (303) 680-8044.
Q Where is Cold Stone Creamery located?
A Cold Stone Creamery is located at 4251 S Buckley Rd, Ste 655/025, Aurora, Colorado 80013
Q What is the internet address for Cold Stone Creamery?
A The website (URL) for Cold Stone Creamery is: https://www.coldstonecreamery.com/stores/20560?utm_source=extnet&utm_medium=Yext
Q What days are Cold Stone Creamery open?
A Cold Stone Creamery is open:
Thursday: 11:30 AM - 9:30 PM
Friday: 11:30 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:00 AM - 9:30 PM
Monday: 11:30 AM - 9:30 PM
Tuesday: 11:30 AM - 9:30 PM
Wednesday: 11:30 AM - 9:30 PM
Q How is Cold Stone Creamery rated?
A Cold Stone Creamery has a 4.1 Star Rating from 160 reviewers.
Hours
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Ratings and Reviews
Cold Stone Creamery
Overall Rating
Overall Rating
( 160 Reviews )Lindy Antonides on Google
Ordered a cake for a wedding shower, it turned out to be wonderful.
Lindsay on Google
Barely any toppings. Asked for a chocolate dip bowl cone, but received an actual cone instead
Rachel Sunderman on Google
UPDATE: Within about a day of my writing this review, someone finally reached out to resolve my issue. I am udating from 1 star to 3 stars because the amount of time it took to get this taken care of was unreasonable.
I usually have no problems with this location, but if you do have an issue, follow up is nonexistent.
I ordered delivery and the store gave the driver the wrong order (the driver was Doordash and the ticket was Uber; the name was nowhere close to mine). When I called the store to tell them they said they knew and had remade the other order and they could redo mine and request a new driver from Doordash.
After an hour and no redelivery I called the store again. They told me they forgot to call but I could just come get my order because it was made and sitting in the freezer.
I drove down there to get my order and I requested the delivery fee and driver tip be refunded to which they said of course.
I got home and my order was wrong! There was something full of peanut butter and none of our items should have had PB.
Called thre store, AGAIN and asked that I be refunded for that item in addition to the delivery fee and tip. Was told again, of course they would add that to the receipt they had set aside to process the refund.
4 days later, the full charge processed on my card.
I have called the store many times requesting management, owner, ANYONE to call me back so we can resolve this. This incident happened April 28th; its May 23rd and still nothing.
Tim Weber on Google
I think having my own ice cream shop would be a real cream come true.
Miranda Long on Google
The ice cream is of course wonderful. But my mom used to own the store and the customer service has definitely changed. She would have never. I walk in no one says hi. Just an awkward weird vibe. I will not be back to this location.
Overall Rating
Overall Rating
( 160 Reviews )Write a Review
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