Serenity Behavioral Health Systems

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.8 - (58 reviews)
17
9
5
1
26

About
Serenity Behavioral Health Systems

Serenity Behavioral Health Systems is located at 3421 Mike Padgett Hwy in Augusta, Georgia 30906. Serenity Behavioral Health Systems can be contacted via phone at 706-432-4800 for pricing, hours and directions.

Contact Info

  •   706-432-4800

Questions & Answers

Q What is the phone number for Serenity Behavioral Health Systems?

A The phone number for Serenity Behavioral Health Systems is: 706-432-4800.


Q Where is Serenity Behavioral Health Systems located?

A Serenity Behavioral Health Systems is located at 3421 Mike Padgett Hwy, Augusta, GA 30906


Q What days are Serenity Behavioral Health Systems open?

A Serenity Behavioral Health Systems is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is Serenity Behavioral Health Systems rated?

A Serenity Behavioral Health Systems has a 2.8 Star Rating from 58 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Serenity Behavioral Health Systems

Overall Rating

Overall Rating
( 58 Reviews )
17
9
5
1
26
Write a Review

Gabriel Andrews on Google

image Treatment has been stellar! My previous doctors and clinic would view me as a number more than a patient. Excellent staff all the way through the building. One Doctor in particular helped me with a civil case involving my child and even though things may have not turned in my favor this clinic treated me with respect and kindness. Helped in my medicine to reduce my stress levels and treatment plans to put my goals in reach.


Camille C on Google

image Avoid this organization. The doctors are unethical butchers, they experiment with the patients, if family advocates for the consumer and push back, they go around the advocate. The goal is to send as many people to AU and experiment with shock therapy, no matter what the diagnosis is.

Business Response on Google Dec 1st, 2023
Our entire team of providers (doctors, clinicians, nursing staff, support staff, care associates, and administration) strive to always provide the highest level of quality care and services for our patients and individuals we serve. With that being said, we currently do not, nor have we previously offered shock therapy as a part of any of our programs or services at Serenity Behavioral Health Systems. Additionally, we do have complaint processes in place for our staff to address any patient care complaints, concerns, or questions from the patient and/or authorized individuals. Please be mindful that due to federal privacy laws (HIPPAA), we are limited to being able to discuss and/or address these items more specifically with individuals that the patient has not expressly authorized us to do so with a written release. Lastly, we provide referrals to providers outside of Serenity Behavioral Health Systems only when the recommended services would be necessary for the quality of care for the patient and/or medically necessary. The individual and/or patient then has the choice to move forward with the referral if they so choose to do so based on their individual care.We are happy to further address your concerns and hopefully come to a positive resolution for you and/or the patient. Please email our Clinical Director [email protected] with your concerns.

Shantel English on Google

image I take my Aunt, who walks with a walker and her son, who's autistic. So everytime I take them, I park at the door (not blocking the entrance) to help her get out and get her walker. Today, the security guard decides he want to tell me that I couldn't park in front. I tell him that I park here everytime and it's never a problem and she's always walking out the door when she sees me pulling up. So im never leave my car to walk in. He says that it's a loading zone. Well if a truck comes while she's walking to the car, I'll move. So he walks off shaking his head. I'm not blocking the entrance, I'm not just sitting there.....what's the problem

Business Response on Google Oct 11th, 2023
Shantel thanks so much for your input and question. The entrance to our main building on campus is marked to ensure equitable access for all patients. We want to ensure that all patients are able to easily and safely entire the facility. Additionally, we have to keep the area clear for access to the building for first responders in the event of an emergency. Lastly, we the entrance is used for all deliveries into the building including medical supplies and medications for patients.We allow vehicles to drop off and pick up patients in this area, but do not allow parking in front of the building for the reasons stated above. Hopefully this answers your questions and addresses your concerns. We always welcome input on how we can improve on providing excellent care to our valued patients.

Tamika Marsh on Google

image


bre is not here on Google

image Trying to call & schedule an appointment there is terrible. It takes me actual days to schedule one (I have a delayed sleep schedule) because I dont know whether these people are busy or not. I cant call at or after 8, because they got there, & I cant call at or after 3, because they left. And even when I do get to talk to someone, I have to be put on hold for a long time. Dont even get me started on when I see their voicemails by the time its after 3, so I cant call them back. Its like Im playing phone tag with everyone, but its not a game, because my mental health is on the line. The only thing that redeems this place is my counselor and doctor.


Load More Reviews

Overall Rating

Overall Rating
( 58 Reviews )
17
9
5
1
26

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Mental Health Clinic Near Me in Augusta, GA

Youssef's Mood & Trauma Lab
997 St Sebastian Way
Augusta, GA 30912
706-721-6963
( 1 Reviews )
Michele Bouchard, LPC
3633 Wheeler Rd #365
Augusta, Georgia 30909
706-432-6866
( 4 Reviews )
Smith Gwen
3633 Wheeler Rd # 100A
Augusta, GA 30909
706-364-8430
( 0 Reviews )
Elizabeth Harison, Counselor
3633 Wheeler Rd #365
Augusta, GA 30909
706-432-6866
( 2 Reviews )
Raven Littlejohn, LCSW
3633 Wheeler Rd #365
Augusta, Georgia 30909
706-432-6866
( 0 Reviews )
Allison Layman, Counselor
3633 Wheeler Rd #365
Augusta, GA 30909
706-432-6866
( 9 Reviews )
India Williams
1064 Sims Drive
Augusta, Georgia 30909
(470) 610-1171
( 0 Reviews )
AQCS Augusta
1511 Johns Rd
Augusta, GA 30904
706-522-7388
( 0 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading