Sephora is located at 3393 Peachtree Rd NE, Ste 3042 in Atlanta, Georgia 30326. Sephora can be contacted via phone at (404) 816-0123 for pricing, hours and directions.
Aaliyah was super helpful & kind and understood my every need. She made the experience so seamless and hassle free. Will deff be my go to location from now and it was very organised.
Business Response on GoogleApr 6th, 2024
Hi Samitta, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and that our Beauty Advisor was helpful and kind. We look forward to seeing you again.
Everardo Serrato on Google
I purchased a face powder from here. The box had powdered all over it. I was told somebody had spilled powdered from a tester. When I got home the powder had been used. I cannot believe Sephora put a returned product back in the shelve. This is so disgusting. Please check your products before you purchase them. When I worked in makeup we never put returned product back in the shelve because its not sanitary. Please follow infection control.
Business Response on GoogleApr 3rd, 2024
Hi Everardo Serrato, we are sorry for this experience and appreciate you reaching out to us about this. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.
sista on Google
Im going to use color and descriptions because this location needs HELP! Mid aged white man manager behind the counter was cool. Welcoming, smiling, informative but I think he got busy so I didnt see him after he greeted me and informed me about Sephora not carrying Bare Minerals anymore. I really liked him. My family has lived in Buckhead since the 80s. We have properties surrounding that whole location. I normally dont shop in that store but we had a family meeting that day so my brother and I stopped in to shop. I have also previously worked for Sephora for about 2 years, in Miami-Aventura Mall in the beginning of my personal career outside of my family business. After the manager greeted me it went down from there. Heavier set white girl was on the floor and I asked her about the 50% off product of the day which she didnt know what it was and was extremely condescending and not rude but really not nice or welcoming at all. Just answered my question and walked off. Which is strange because some little white teenager walked in and she jumped right into Sephora mode. So she knows what to do. She just didnt feel I needed help. Which I absolutely did. I wanted a new foundation, lip colors, mascara, and a new fragrance . Preferably Valentino. As an online shopper I get very excited to actually visit the stores when I can. Plus I still consider myself part of the Sephora family even though its been 20 years since I worked thereMoving forward I basically found all my items on my own but accidentally got a wrong color in the Danessa foundation that I need to exchange. No one asked me to color match. Now for the main part! Whoever was at the fragrance sector . Black, male, long hair, HIS ATTITUDE and energy was disgusting. I basically had to force him to talk to me about Valentino. He never even faced towards me or came close. I had to talk to him from a far.Over the music. My brother said maybe he doesnt work here. I already made my initial purchase of $125, but remembered I wanted a fragrance. He was soooooo rude. He almost seemed mad at me for some reason. I was asking questions about the extra 4x points and it was really like pulling teeth. His back at one point was completely turned on me. I came in very carefree , happy and excited. He seemed bothered by that. My brother whispered lets go Ill buy it for you somewhere else Ive never in my experience at any Sephora that I have visited WORLDWIDE seen someone with an attitude like that at Sephora. Whatever personal issues he has he needs to keep at home. Get him off the floor along with that white girl. Nothing about them gives SEPHORA??$$ The best best part was when I checked out. Behind the counter was the sweetest lighter skin black girl with curly hair and an amazing smile and demeanor. She confirmed my purchases with me that I made the right decisions for what I was looking for AND gave me hair recommendations. Beautiful soul, professional and really embodied the Sephora culture. So happy she was there. Its Buckhead. The Buckhead Sephora on Peachtree you never know WHO is walking in there or who you are talking to . Or in this case NOT talking to.
Business Response on GoogleMar 20th, 2024
Hi there, we strive to provide our clients with a welcoming environment and take pride in our client service. We’re sorry to hear about your store experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.
Krystal Wilson on Google
Me and my BFF went into Sephora on Sunday and had the best experience ever because of Day! He was nothing short of amazing!! He was super knowledgeable and his makeup was amazing! His expertise is definitely appreciated at Sephora. He was very hygienic and hooked us up! He was passionate, kind, and an all around sweetheart! I will be back again because of him and he made our experience the best ever at Sephora as Rouge members! Give him a raise, promotion, and bonus! He is exceptional!!
Business Response on GoogleMar 23rd, 2024
Hi Krystal, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and that our Beauty Advisor was knowledgeable and kind! We look forward to seeing you again.
Vonda Owens on Google
Service for my make up was wonderful. However I was never told the eyelashes put on me were an extra charge. Didnt realize it until I was checking out and by that time in a rush to make an event. I may have still wanted them but I dont appreciate that as an add on tactic. Just be honest and say its extra.
Business Response on GoogleMar 13th, 2024
Hi Vonda, we're sorry to hear about your experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.
