FedEx Office Print & Ship Center

K L _{on Google}

Mar 20th, 2024

The Staff stand there and talk and have side conversations and don't assist or help customers. They have no sense of urgency and they WILL help you when they are ready and don't care. When the staff does find it convienant enough to help you they act as if they are annoyed by your questions. Also, the FedEx drivers are lazy and will drop your packages at this FedEx store front location instead of delivering packages to customers doors. Therefore, the customer has 5 days to pick up the packages before they are returned to sender. Unprofessional and lazy.

Bonnie Deininger _{on Google}

Mar 5th, 2024

I have never experienced anything but prompt and kind service at this store. Even when the store is very busy, the team here works hard to give everyone walking through the door great service. I am always super impressed!

Manny Abreu _{on Google}

Feb 29th, 2024

Fantastic service and assistance from the manager Jnelle. I came in last minute for some flyers I needed for a charity event at my restaurant the following day. Despite my terrible planning, she assistant me with my request. Thank you Jnelle for your help!!!

Vitaliy Turkevich _{on Google}

Mar 16th, 2024

I am writing to express my profound disappointment and frustration with the service provided by FedEx on a recent transaction involving high-value items. We trusted FedEx with the shipment of several smartphones, with a cumulative value exceeding $3,000, as part of a trade-in program. Regrettably, this trust was misplaced. Upon their supposed 'secure' arrival, the phones were found to be missing from the packages, indicating a serious breach of security during transit.
The incidents involve separate shipments, all of which were mysteriously tampered with and relieved of their contents. This pattern suggests a failure in FedEx's responsibility to safeguard the parcels entrusted to their care. It is unthinkable that such a lapse could occur not once but on multiple occasions, and with packages that clearly bear the marks of high-value contents.
I urge anyone considering using FedEx for shipping to think again or at the very least to take extreme precautions. Ensure that you document the handover of your package, including its condition and weight, through video recording. It is clear from our experience that this level of evidence may be necessary to hold FedEx accountable or to prove the contents were indeed as claimed should such unfortunate circumstances arise.
Our experience has been nothing short of a nightmare. Not only have we lost valuable property, but we have also lost valuable time and faced immeasurable stress due to the negligence and potential security issues within FedEx's handling process. Rest assured, we will be seeking all available remedies and advising our network to avoid FedEx for their shipping needs.