UGA University Housing Office

Josue Pineiro _{on Google}

Oct 7th, 2023

It has been my unfortunate experience that the university housing administration can sometimes appear unresponsive and primarily focused on financial gains, potentially at the expense of students' well-being. I'd like to share a couple of experiences that have left me dissatisfied with my university housing:
1) Initially, my partner and I selected a room and received approval for our move-in. However, the housing administration later changed our assignment to a smaller room, even after we had signed the lease. This decision left us feeling trapped, as we had passed on other housing options under the impression that we were moving into an affordable and suitable space.
2) One particularly discouraging aspect is the exorbitant lease cancellation fee, which stands at 50% of the total rent. In my case, I secured employment in another city for Fall 2023, which I couldn't pass up. Nevertheless, due to my continued registration with UGA for Fall, particularly for graduation purposes, I was faced with a staggering $5,000 lease cancellation fee. My attempt to explain my situation was met with indifference and a somewhat patronizing response from the housing administration.

Country Ari_ _{on Google}

Sep 10th, 2023

I am a new student and every time I call the housing department they are rude and condescending. They need better staff who understand how to deal with students needs. They have absolutely poor customer service. The lady mumbled under her breath and had a short tone for no reason. I was extremely nice, but she acted like I was bothering her with my questions. This is not what I expected from such a prestigious institution.