Fisherman's Express

1 Reviews

1.0000 stars - based on 1 reviews
1350 E 1st Ave Anchorage, Alaska 99501
(907) 770-1660
 
 

About

Fisherman's Express is located at the address 1350 E 1st Ave in Anchorage, Alaska 99501. They can be contacted via phone at (907) 770-1660 for pricing, hours and directions.

Fisherman's Express has an annual sales volume of 1M – 1,999,999. .For more information contact Cade Smith, Owner

For maps and directions to Fisherman's Express view the map to the right. For reviews of Fisherman's Express see below.

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Information

CONTACT INFORMATION

Phone: (907) 770-1660

ADDITIONAL INFORMATION:

Employee Size: 5 To 9

Exact Employee Count: 8

Exact Sales Volume: 1300000

Location Type: Single Location

Sales Volume: 1M – 1,999,999

Year Started: 2007

CATEGORIES:

Reviews
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by April C on 12/26/2011

Very Poor Customer Service

I've been ordering from FishEx for several years now, but I just placed an order (on 12/18/11) for my sister's 50th birthday. They promised me shipping on 12/27/11 (her birthday). Instead I get a shipping notice today (12/26) saying it will be a day late (12/28). They never called to let me change my dates, even though there was plenty of time. I paid $38 for shipping alone (on a $60 order) and they couldn't get it there on time. I called them today (12/26) and they said they only just found out that FedEx and UPS are closed today. This is a company whose entire business is based on shipping! I called to ask if there was anything that could be done, and they did NOT offer a rebate on shipping, a coupon, or even an apology! Instead, the owner had someone call us back to cancel our order entirely, because he didn't like that we called to complain. After just reading another review about their recent poor quality, I'm glad. We'll be ordering from elsewhere from now on.

1 Reviews

 
Key Contacts
    • Cade Smith
    • OWNER
    • Phone: (907) 770-1660