Marquardt Eye Associates

helene sickler _{on Google}

Mar 7th, 2021

Terrible customer service!!! I saw the doctor in September 2020 for a contact exam, and ordered and paid for a one year supply of contacts the same day. I did not receive the contacts until November 2020. I spent a few months trying to adjust to the new contacts but they were very uncomfortable. When I called the clinic back I was told a new out-of-pocket exam is needed to switch brands back to my old contact brand. Apparently it didn't matter that my prescription is current and I just wanted a different contact type. Absolutely do not recommend. Do yourself a favor and choose a better place to spend your time and money.

George Wendt _{on Google}

Aug 30th, 2020

Receptionist advised me just moments ago that she was not wearing mask today - during height of current pandemic - because of “personal choice.” I replied that I would therefore exercise my personal choice to cancel my eye exam appointment for today plus any further business contact with Marquardt Associates. Forever and always.

Robbie Smith _{on Google}

Aug 1st, 2020

The Dr was very good and professional. The actual eyeglass store connected to it is just awful! The customer service is terrible, they are rude, expensive, and 2 separate times messed up our order adding an additional 2 week delay. The woman we dealt with specifically was brash and simply rude; treated my family and I as if we were an inconvenience or as if she was doing us a favor by taking our order. My wife and I ordered 2 pairs of glasses and spent about $800 out of pocket, and we have vision insurance. If the service was great I could accept the price. However, high prices and bad service is to much to take-we won’t be back.

Mora Mora _{on Google}

Jul 23rd, 2020

Even Doctor Marquardt is wonderful, I am giving his clinic only two stars because the old woman with short dark hair, in the optic is so arrogant, bossy and unpleasant.