Highlands Community Services

Zecookiebee_ Bee _{on Google}

Feb 29th, 2024

Had a mental breakdown and police brought me here against my will. Told me the consultation is free the 1st time and to be put in confinement around $500. I ended up sitting alone in a room and having casual conversation. No consultation or anything. Now I have a $547 bill with no information. I was told they can call me on a Monday at 8am and check in and even help me get therapy. And that didn't even happen. This place is a joke. With all due disrespect I hope your dog gets sick on your new shoes

Juni Bailey _{on Google}

Nov 24th, 2023

Wonderful!! They have helped me so much!! Especially Chloe!!

Nate D. _{on Google}

Apr 2nd, 2024

Per the director as of today :
" it always throws red flags when a patients family member or spouse contacts us to find out treatment and or medical about patient, it detremental to the patient I believe"
Now keep in mind folks even with a medical info release the director has basically stated that anyone as a family member or spouse does not have any rights to know about how there loved ones are being treated at this facility and that a patients family member or spouse is automatically considered a threat or aggressive" ..
This was the response I was given from the so called director
She was automatically offended and irate the minute I mentioned to her that one of her employees was legally out of line. This company goes above and beyond to cover themselves from any legal liabilities or lawsuits.
Human rights and civil commitment procedures does not apply to highlands community services either im guessing .
Im sure the sheriffs dept has had appropriate CIT training as well from highlands ,.

Bird SharkRawr _{on Google}

Feb 9th, 2024

If you are looking for help with ADHD or Autism, do not even call this place. Went through a whole intake and I know I have PTSD, but I also have a literal list I made that took me months of research to put together of why I believe I need this testing, also loads of my family is already diagnosed so it makes sense to look into it, especially since nothing else has ever fit and I finally got it narrowed down to two things to look into and I was told its PTSD. Only found out from a different employee later that I was dismissed and made to feel like my concerns arent worth being taken seriously because this place doesnt do the testing and instead of telling me that on the phone, they put me through an hour and half of someone constantly saying ok we only have an hour and a half and you keep getting off track (HMMM IS THAT YET ANOTHER SIGN I HAVE ADHD!!!) and then to tell me its PTSD. I know I have PTSD, duh! So I dont know if they have a rule for intake that employees cant say ADHD or Autism, but it came across like that. It was like everytime I mentioned it she didnt hear me because it wasnt even acknowledged. I kept thinking ok she will address it at the end, nope. Never once said we cant do that testing. The amount of time and research and courage it took to even make that phone call only for it to fall on deaf ears. I seriously considered ending it that day after I got off the phone. I felt so many horrible things about myself because of the professional on the other end of the line. This was the second time I tried to get help there. I should never have called them. No mental health place has ever made me feel as awful about myself and the possibility of good mental health care as Highlands has. Im thankful and lucky my PCP knew of someone that does the testing I need.