The Carlton at Bartram Park

Thank You.
Apr 30th, 2022

Well maintained community, great customer service. They have an excellent communication system established and their rent portal is awesome.
Apr 29th, 2022

Going to be contacting DBPR and BBB
Mar 24th, 2022

If a zero rating was available I would chose that. The application process, management and their team is horrible. My application was accepted originally and I was on their waitlist in October 2021. They knew my income since it is required for the application process. Finally, over 3 months of waiting, I was given my APARTMENT ADDRESS AND APARTMENT NUMBER but then they changed my application to being denied when they KNEW MY INCOME AND MY SAVINGS. No co-signer is accepted. They talked to me on the phone like I was stupid. I had the proof of my savings and income but I was still turned away after everything. The staff kept on telling me insane amounts of money that I needed to have and the staff would respond with different answers as if they did not have the proper training. Overall my experience was awful and I am glad to not be apart of an apartment community that is led by confusing staff and sketchy management. I would advise everyone to not waste their time here at The Carlton at Bartram Park. Thank you for reading my review and I hope you learn from my mistakes by not ever wasting your time and energy here. Also, staff and management from The Carlton: I am still waiting for my application fee deposit to be transferred back into my account :)
Mar 10th, 2022

The property is very nice! The customer service has been great since my initial encounter. Cant wait to move here
Mar 6th, 2022