As The Fur Flies

As The Fur Flies
  • 15501 Ranch Road 620 N. Suite 1200, Austin TX
    Austin, Texas 78717
  •   (512) 814-7634

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Chamber Rating

4.7 - (71 reviews)
65
0
2
0
4
Read Our 71 Reviews

Chamber Rating

4.7 - (71 reviews)
65
0
2
0
4
  • Alexander Y Kim

    I wanted to mention the incredible job Colby did grooming my Maltese, Nooni. Colby's attention to detail and gentle approach made the whole experience stress-free for both Nooni and me. Nooni has never looked better! His coat is beautifully groomed and he seems happier and more comfortable. Colby truly has a gift for working with animals and I can't thank him enough for the care he showed to Nooni. I wholeheartedly recommend his grooming services.
    Mar 23rd, 2024

  • Cynthia Graf

    Tried a new place and really wish we hadn't. Be careful who you trust your pups to.
    Mar 15th, 2024

  • Kyle


    Mar 10th, 2024

  • Amanda Bailey

    I would be very weary of taking your dog here. Our mini Bernedoodle (currently 40 pounds) has been groomed several times here since we got him 15 months ago, but today was an awful experience. I headed to drop our dog off at 1:30 for his 2:30 appointment on our way to my daughter's birthday lunch. They informed me I couldn't drop him off that early and I was caught off guard bc I have always brought our dog 30-45 minutes early. I asked for their help this time so that I could make it to lunch but was told no so I waited in the car for 45 minutes until our exact drop off time and missed my daughters birthday lunch. Then when I went back in to drop him off they looked at him and said they would need to bump him up to a large dog. I questioned this because just 8 weeks prior they increased the price by $40. But I agreed to pay the $180 grooming free this time but did question how this is decided bc there are no policies on the website and that I would have to find a new groomer bc I could not afford that. I then headed home only to get a text followed by a phone call letting me know the groomer Hannah who has been our dog's primary groomer was no longer comfortable grooming Rocky and I needed to come pick him up immediately. This entire experience wasted 4 hours of my day and my dog is still not groomed. If you have a doodle of any kind stay away bc they just keep raising the price with no policies for how they determine their price. The owner said she will always have her employees back which is fine but just know if you ever have an issue you are not permitted to express your opinion or the will refuse your business. Adrians customer service and ability to deal with reasonable questions is non existent. He blew up my questioning the price and drop off policy into we are uncomfortable grooming your dog.
    Feb 17th, 2024

  • Savannah Quiros

    Jaclyn always does such a great job on my 11yr old cat, Boo! Boo is very fluffy and now that she's older, it's harder for her to groom herself well. Boo gets a bath, a comb cut, and a teeth brushing every 5-6 weeks or so. She's never come home stressed and I know she's comfortable with Jaclyn and As the Fur Flies. And Boo looks so cute with the bandanas!!
    Feb 16th, 2024

Read Our 71 Reviews

About
As The Fur Flies

As The Fur Flies is located at 15501 Ranch Road 620 N. Suite 1200, Austin TX in Austin, Texas 78717. As The Fur Flies can be contacted via phone at (512) 814-7634 for pricing, hours and directions.

Contact Info

  •   (512) 814-7634

Questions & Answers

Q What is the phone number for As The Fur Flies?

A The phone number for As The Fur Flies is: (512) 814-7634.


Q Where is As The Fur Flies located?

A As The Fur Flies is located at 15501 Ranch Road 620 N. Suite 1200, Austin TX, Austin, Texas 78717


Q What days are As The Fur Flies open?

A As The Fur Flies is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM


Q How is As The Fur Flies rated?

A As The Fur Flies has a 4.7 Star Rating from 71 reviewers.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Ratings and Reviews
As The Fur Flies

Overall Rating

Overall Rating
( 71 Reviews )
65
0
2
0
4
Write a Review

Alexander Y Kim on Google

image I wanted to mention the incredible job Colby did grooming my Maltese, Nooni. Colby's attention to detail and gentle approach made the whole experience stress-free for both Nooni and me. Nooni has never looked better! His coat is beautifully groomed and he seems happier and more comfortable. Colby truly has a gift for working with animals and I can't thank him enough for the care he showed to Nooni. I wholeheartedly recommend his grooming services.


Cynthia Graf on Google

image Tried a new place and really wish we hadn't. Be careful who you trust your pups to.


Kyle on Google

image


Amanda Bailey on Google

image I would be very weary of taking your dog here. Our mini Bernedoodle (currently 40 pounds) has been groomed several times here since we got him 15 months ago, but today was an awful experience. I headed to drop our dog off at 1:30 for his 2:30 appointment on our way to my daughter's birthday lunch. They informed me I couldn't drop him off that early and I was caught off guard bc I have always brought our dog 30-45 minutes early. I asked for their help this time so that I could make it to lunch but was told no so I waited in the car for 45 minutes until our exact drop off time and missed my daughters birthday lunch. Then when I went back in to drop him off they looked at him and said they would need to bump him up to a large dog. I questioned this because just 8 weeks prior they increased the price by $40. But I agreed to pay the $180 grooming free this time but did question how this is decided bc there are no policies on the website and that I would have to find a new groomer bc I could not afford that. I then headed home only to get a text followed by a phone call letting me know the groomer Hannah who has been our dog's primary groomer was no longer comfortable grooming Rocky and I needed to come pick him up immediately. This entire experience wasted 4 hours of my day and my dog is still not groomed. If you have a doodle of any kind stay away bc they just keep raising the price with no policies for how they determine their price. The owner said she will always have her employees back which is fine but just know if you ever have an issue you are not permitted to express your opinion or the will refuse your business. Adrians customer service and ability to deal with reasonable questions is non existent. He blew up my questioning the price and drop off policy into we are uncomfortable grooming your dog.

Business Response on Google Mar 8th, 2024
Hi Amanda,We schedule by appointment times instead of drop off windows because we work one-on-one with the pets and have very limited holding space for dogs. This allows the team to fully focus on the pet in front of them. Had you given us a heads up that you'd like to drop off a full hour early, we could have let you know that there was no space to hold Rocky before you drove over. Since Rocky is just a little over a year old and had been coming to us since his first puppy intro grooms, you were aware that his price would increase as he grew. Large breed mixes can continue to fill out well into their second year. You were given the option to leave without charge when the groomer realized his size; you chose to have him groomed anyway. In the future, it is not a good idea to schedule your pet's care at the same time as an important family event. That was a recipe for emotions running high. That said, the way you spoke to my staff was inappropriate and you (or, more accurately, the person with you) have the dubious distinction of being the only client to be asked to leave the premises due to your behavior. No, it is not your "right as a customer to give attitude to the staff," which is a quote I pulled directly from the lobby video. The team was never rude to you (not liking their answer does not equate to rudeness), but they were very uncomfortable with your aggressive, repeated questioning of them and veiled threats. To be clear, Rocky is a lovely dog and there was never an issue with him. Customers are always welcome to discuss issues and ask questions in a respectful manner, and I fully expect my staff to respond with equal respect. But raising your voice when a safety issue is explained, repeated calls/texts arguing about what was already discussed, and generally throwing a tantrum are not welcome.Sincerely,Nancy, ownerAs the Fur Flies

Savannah Quiros on Google

image Jaclyn always does such a great job on my 11yr old cat, Boo! Boo is very fluffy and now that she's older, it's harder for her to groom herself well. Boo gets a bath, a comb cut, and a teeth brushing every 5-6 weeks or so. She's never come home stressed and I know she's comfortable with Jaclyn and As the Fur Flies. And Boo looks so cute with the bandanas!!

Business Response on Google Feb 17th, 2024
Thank you for the review, Savannah! Boo is one of our favorites and is such a sweetheart. We look forward to her next visit with us.

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Overall Rating

Overall Rating
( 71 Reviews )
65
0
2
0
4

Write a Review

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