Keller Cactus Hills

Hi Patrick! Thank you for acknowledging our efforts. We strive to maintain professionalism and efficiency in all our services. It's delightful to hear that you had a satisfying experience with us. Looking forward to serving you again soon!

Hi Mookie! We strive to provide excellent customer service.Your feedback is important to us, and I would greatly appreciate the opportunity to learn more about your specific experience so that we can address any issues and improve our service moving forward.Please feel free to reach out to me directly to discuss this matter further. We value your input and are committed to making the necessary changes to ensure a better experience for all our residents and guests.Thank you for bringing this to our attention, and I look forward to hearing from you soon.Warm regards,Mookie

Hi Shawnna! Thank you so much for your positive feedback. We are thrilled to hear that you enjoyed your time with us. It's residents like you who make our job wonderful. We look forward to serving you again.

Hi Andrew! Thank you so much for your positive rating! We're glad to know that we were able to meet your expectations. Your feedback is greatly appreciated and inspires us to continue providing excellent service.

Hi Tabatha! We appreciate you taking the time to share your experience, but we must address the discrepancies in your review. Upon reviewing the details provided by our Leasing Agent and CRM system, it's evident that Vanessa dedicated over an hour to thoroughly showcase the Keller Cactus Hills property and its amenities to you and your family.During the tour, our Leasing Agent diligently presented both 1-bedroom and 2-bedroom apartments, explaining the differences between the two layouts. Despite your assertion that you only saw one style of the 2-bedroom apartment, our records indicate otherwise. Our Leasing Agent ensured that all questions from each member of your family were addressed during the tour, providing comprehensive information to aid in your decision-making process.Furthermore, our Leasing Agent offered detailed explanations of the amenities available within our community, ensuring that you had a clear understanding of the features and benefits offered to residents.It's important to us that all prospective residents receive the attention and information they deserve during their visit. We take pride in our commitment to transparency and customer service excellence.We understand that finding the perfect home is a significant decision, and we apologize if there were any misunderstandings during your tour. However, we assure you that our Leasing Agent's dedication and professionalism were evident throughout the entire process.Should you have any further questions or require additional information, please don't hesitate to reach out to us directly. We value your feedback and the opportunity to address any concerns you may have. Thank you for considering Keller Cactus Hills as your potential new home.