JOANN Fabric and Crafts

One of the better stocked and staffed Joann! I love this location.
Mar 30th, 2024

One employee was so rude yelling at me and the other shoppers to leave 5 minutes before closing. I understand wanting to close on time but she was just flat out disrespectful.
Jan 12th, 2024

Dec 11th, 2023

Store did not have spray paint .... web showed they sell it,but guess not there. Very large and nice store, but pricey!
Nov 19th, 2023

Had the absolute worst experience today. I went in to get fabric for my job and was told to get 10ftx2ft. The woman at the counter, Barbara, seemed absolutely irritated by my presence. I walked up using their ruler on the counter to try and figure out if could keep it folded the way it was for the 2 ft and she got very angry I didn't see the width on the bottom of the cardboard it was rolled onto. I saw 2 percentages (what the fabric was made of) and a length in yards and I said '25 yards' out loud and she responded loudly 'Wrong answer' and highlighted '41 in' and tossed it back down on the counter. I then told her I needed 2 5ft pieces and she said she couldn't do that, she can only do it in the system as yards. As far as I knew, a yard was 36 inches, 3 feet - all part of the same measurement system. I've shopped for fabric maybe 4 times in my life but I know the last time I went there (3ish years ago) I was able to tell them what I needed in inches and the associate worked with me and explained on the ticket it would say the length in yards, and I was okay with that. She was visibly offended I said inches and berated me while I was trying to then figure out how to say it in a way that didn't piss her off. The woman who walked up next asked where the ticket system was but was treated like an idiot for asking. I've been there multiple times when it was there but today it wasn't. When the woman walked up, the screen even said 2, like tickets were pulled. It was not a dumb question. The screen changed to 0 and that made Barbara very smug. I go on to explain my work project and she keeps talking over me so I tell her I can go somewhere else because she was being really mean. I have worked in many many food service and retail jobs and I have never spoken to people the way she she spoke to me even when people were rude and called me slurs. Barbara should not work in customer service or with people at all. I had to leave empty handed and take my money elsewhere. If you see Barbara, just turn around, you'd be treated better by a schoolyard bully.
Nov 27th, 2023