Bank of America

Have had an account here for over 8 years. Tonight the atm here decided to take my 940$ and shut off without depositing into my account. DO BETTER.
Jan 13th, 2024

I dont know why the reviews are that bad, I definitely recommend you their service. For 1 appointment with them I was able to schedule debit and credit card delivery, activate a digital card and put money on my bank account. &
Jan 2nd, 2024

Nice
Dec 6th, 2023

Slow service however on the busiest of days!!
Feb 2nd, 2023

My Mother had a joint account with an aunt so that family members could help deposit money to support said aunt. Both of them were old and not very technologically saavy. My Mother passed away recently before she could resolve why both her and my aunt have not been able to access account or funds. I visited today in order to submit death certificate and hopefully find a way to help my aunt reset her PIN number or SOMETHING that could allow her to access the money that family members have sent to her bank account in one form or another. Well Zoe Eardley was SO adamant about how much information she cannot share with me because there is still a living account holder, that I had ask her over three times that if my aunt walked into a Bank of America in Laredo, they might be able to help her? It was a yes or no question that didnt involve me having access to the account. Apparently, because there is still someone on joint account who is still living, Zoe Eardley also couldnt share any condolences to me in regards to the passing of MY MOTHER. Bank of Americaso hardcore about securitythat they cant even handout a free condolence. About three weeks before my Mother died from Cancer, she had me pull into the drive-thru ATM here to deposit cash into the account for my Aunt to use. We tried three times and machine said there was a problem. When I asked my Aunt after the wake if she has been able to access her account, she said she cant remember the last time the system had let her access the account.
Feb 22nd, 2024