A Call Away Appliance Repair Services

I needed my oven checked out as my oven wouldn't heat up and I couldn't figure out why. I really wanted to bake some cookies just because I like cookie especially if they're chocolate chip. I became sad until lo and behold the technician that repaired it seemed to have done magic and got my oven up and running in no time. 10/10 service, highly recommend.
Feb 26th, 2023

John the technician is awesome but the scheduling process is a complete nightmare. 4 hour windows for arrival time provided the day if services and they have them coming out as late as 8:00 at night! Service: Refrigerator repair
Feb 24th, 2023

I called a couple of companies after my fridge broke Saturday night. They all said they would call back but didn't. I found A Call Away on the web, on Monday morning. They sent out John for an emergency appt. He was so nice and honest. I would recommend to everyone. Definitely a good company!! Service: Refrigerator/freezer repair
Feb 22nd, 2023

Unacceptable customer service.  Technician removed refrigerator freezer door when I told him I'd pay him in 10 mins. This is after the card I had on file did not transmit due to the company's faulty payment system.  Avoid this business.
Feb 13th, 2023

Horrible customer service. Our first appointment was 9/13/22. The technician came out and told us he couldnt fix the dryer that day because he needed a part.no problem. He ordered the part. We paid, in full. A week or so goes by and I dont hear anything. I call and Im told that the part arrived that morning (Tuesday) but the first available appointment was the following Wednesday. Wednesday comes and the technician gives us a 3pm-7pm window. Hes still not there at 10pm so my wife reschedules for that Friday.. Friday comes and shes doesnt hear from the technician. She calls him and he forgot to schedule us for the Friday and can come the following Tuesday. He comes on Tuesday (late afternoon) and he cant repair the dryer becauseThey sent the wrong part! So, he orders the new part and tells us hell be back. Today, 10/26/22 was the day he was supposed to return. They gave us a 3pm-7pm window(Despite the fact that weve already paid and have been waiting for almost 2 months) he hasnt contacted us to update us on his arrival time. Nothing at all. Weve paid but still have a broken dryer. A Call Away Appliance Repair should be ashamed of themselves. They are a horrible company and I feel like they stole our money. Its been nearly 2 months and the dryer is still not repaired. I never leave reviews but everyone in the PA/Del area should never use this company.
Oct 18th, 2022