Findlay Chrysler Dodge Jeep Ram

Apr 4th, 2024

Excellence service.
Apr 3rd, 2024

Apr 1st, 2024

Our salesperson was Phenomenal. Our Finance person was as well. We were leery coming to look at the vehicle as the window sticker- seen before coming- clearly stated that it came from Canada and was "Not meant for sale or registration in US". Researching vehicles coming from Canada turned up that the manufacture warranty may be voided in US. We found that very concerning. I am attaching photos of actual window sticker and the form handed to us at this dealer that clearly states "Spoken promises are difficult to enforce. Ask the dealer to put all promises in writing". So when asked to sign a form marked "Sold AS IS-No Dealer Warranty we asked for in writing that the manufacture warranty was valid in US. Our awesome salesman went back to ask for us. The person that came out to our table that had a scowling face simply tossed the car fax on the table. He was VERY RUDE and unfriendly and would NOT give us anything in writing as his very contract (attached) told us to do. Also, if you are with someone privately discussing the deal, be aware that you are being recorded and they may be listening to everything you are saying in the other room. I found the whole ordeal very terrifyng.
Apr 10th, 2024

Luke Kinser helped me with my purchase of a used Jeep Wrangler Rubicon. For what would normally be an extremely complicated sale, as I am active duty military stationed in Australia, requiring the vehicle shipped to California but registered in Florida, Luke made this process seamless and efficient. He worked with the 15 hour time difference, even taking the time to answer my calls on his day off to help answer and questions Ive had. He was almost immediate with responses and sent me two video walkthrough of the Jeep as I couldnt be present. My friend came to test drive the Jeep for me and he had the keys waiting and ready to go. I highly recommend Findlay Jeep and Luke Kisner especially, he was patient, friendly, not pushy at all and all dealerships in the US should look up Findlay Jeep and Luke to see how efficient and customer oriented their business practice is. Thanks again Luke!
Apr 7th, 2024