Residence Inn by Marriott Madison West/Middleton

My husband choice this hotel because of the 2 bedroom layout which was cost effective and convenient. It was clean and the staff were very friendly. Their manager was thoughtful and accommodating when I accidentally booked the wrong date. I recommend this hotel and will stay there again when we visit the area.
Mar 23rd, 2024

Nice and clean hotel rooms - in a perfect walkable neighbourhood to all the restaurants & shops nearby.
Mar 14th, 2024

Very nice Hotel I love it and I definitely will be back
Mar 9th, 2024

Rooms okay. Front desk charged the incorrect card for my stay which sent me on a wild goose chase going between staff that didnt know what they were doing and my bank. Please train your FD staff to confirm method of payment during check-in and check-out process, and how to complete a refund and recharge a card. Very annoyed with the entire situation.
Feb 23rd, 2024

This hotel was very nice to be at. Staff is friendly, location is good, its clean and comfortable. The pool is good. Its rather big, about 13 meters/42 feet and very clean. Theres a whirlpool next to it as well great for relaxing, though when I used it, it did have a lot of chlorine in it to the point that it was foaming up. That couldve been a one time thing though cause it didnt foam up anymore after they cleaned the whirlpool and pool. The breakfast was good and you had a few things to choose from. The hotel is right next to an active railway, but that wasnt a problem because there was maybe 1 train that passed by while I was there, and you barely hear it. You get some windows that you can open slightly which is great, cause I love opening them up a bit to get some fresh air in the room. A lot of hotels seem to forget to add windows that can be at least cracked open. My only few criticisms of my stay were that when you walk in, there is a small hallway that has 2 sliding doors, probably to keep the cold out, and that hallway had a very unpleasant smell. I noticed that they tried to clean it more, but that helped maybe for 1 day. My second criticism, and its more nip picking, is that the carpet creates a LOT of static electricity and I was getting shocked every time I moved a bit and touched some metal, I never had this happen this often, so it was quite a surprise. The last thing to mention is that the a/c makes a lot of noise, but contrary to some other hotels Ive been at, you can at least fully turn it off.
Feb 22nd, 2024