Cellcom

On par reception/customer service, more expensive that most. Very little wiggle room in billing. If youre unable to pay your bill they tag$35 onto your bill acting like it actually costs them money to reactivate phones with clicks of a mouse. Adding more to bills that people couldnt afford at the time is asking them to not be able to pay their bill the next month. This turns into a cycle. They are going to loose me as a customer(been one for over 9 years). I can not afford their profit margins and baseless usury . Again they have great reception :) oh and I have asked about exploring ways to lower the bill, new provider sounds best.
Mar 16th, 2024

Horrible in Manitowoc. I asked for help as I had new phone ,she told me she is not trained to do that. I told her others have helped me and the issue was resolved. I asked for someone else to help me and she told me I was rude. Really she was the rudest. She has no knowledge of phones. As she asked me to log out of of Facebook, I told her not sure if I remember how, she told she doesn't know either. She needs to be removed.
Jan 22nd, 2024

Great staff, very helpful for the over 60ish crowd!!!
Oct 19th, 2023

This company used to be great! Service used to be great. Customer service used to be great! Now the service at the Manitowoc location is terrible! Very rude! I will say there is a manager there who we have dealt with who was great. The person I spoke to today however was very rude! I dont know what you want me to say is what she actually had said to me. I would LOVE to be contacted by this store directly from a manager! Update! I spoke to Olivia (one of the managers) today! She was amazing and helpful! I was misinformed by multiple associates prior.
Oct 12th, 2023

Oct 5th, 2023