Dr. Stephen C. Hill, DDS

The receptionist is extremely rude, unprofessional, acts like customers are dumb.
Nov 22nd, 2020

Thanks
Sep 13th, 2019

Stephanie in billing was wonderful. Dr. Hill did not have a great bedside manner during my consult. When I expressed concerns about my surgery that came from other dentists, he was quick to dismiss them and actually said "Well you could also walk outside and be hit by a bus, so I'm not worried." I found his responses to be unsettling and to lack a certain professional duty to reassure a patient. That being said, I still ended up having the surgery due to insurance requirements/limitations and affordability. After surgery, I ended up with a dry socket that caused jaw tightness and pain that wasn't being controlled by the medication I was originally given. The first time I called the office, I described my pain and was dismissed by one of the assistants and told to simply massage my jaw. I called the next day, still complaining of unusual pain, and was again told Dr. Hill was unavailable. Finally, after a week of discomfort and several phone calls, I was told to come in. I was treated for a dry socket and recovered well afterwards. Although my procedure ended up successful, there were several occasions where I felt uncared for by the staff. Had I been taken seriously during the first or even second phone call, I would have had an easier recovery and experienced a week less of discomfort. That is the main reason I found my treatment unacceptable. The assistants were quite unempathetic, and Dr. Hill was unreachable (at least that is what I was told). I would not recommend this office to friends or family if they have other options.
Aug 17th, 2019

Dr. Hill and team were WONDERFUL! I had a hard case and am so relieved I finally found someone who could help!
Jul 13th, 2019

I have a huge fear of dentists. It takes me a while to relax and trust a dentist. Within two months of relocating from Georgia to Texas, I shattered my front teeth with a coffee cup. I urgently needed a dentist; Dr. Stephen Hill was recommended to me. Thank you Miriam! Dr. Hill and his entire staff are incredibly attentive, informative, and understanding, they make the dental experience a pleasant one. I felt safe and my comfort taken care from the moment I called and ask for an appointment. Prior to the appointment, they obtained and reviewed my previous dental records and x-rays. The entire staff makes you feel welcome and well cared for. I had a superb cleaning, crown replacement and partial adjusted. They went above and beyond to see me as soon as possible, work with my insurance and finish the work within my tight schedule. Best of all, I have a beautiful new smile. Thank you Jessica, both Mary's and Dr. Hill. Fabulous team, you can’t go wrong by coming here.
Jul 12th, 2019