Chamber of Commerce

      MSI Austin

      ( 39 Reviews )

      MSI Austin
      Owner Verified
      Owner Verified
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      4.5 - (39 reviews)
      33
      1
      0
      1
      4
      Read Our 39 Reviews

      Chamber Rating

      Verified Member
      4.5 - (39 reviews)
      33
      1
      0
      1
      4
      › ‹
      • Vanessa Verhun

        Connor took us on a tour of the slabs in the warehouse. Hes the one to ask for a tour. Extremely knowledgeable and welcoming it was a great experience picking our counters! Warehouse is beautiful clean and organized.
        Jul 15th, 2023

      • Jonona Lambert

        MSI is a great source for tile and countertops. I am an Interior Designer who has worked with them for years. Their showroom and warehouse is very clean, welcoming and laid out in a functional and aesthetic way. I have worked a lot with Conner who has always been so helpful.
        Jun 9th, 2023

      • jack prasla

        Best customer service
        May 31st, 2023

      • Mark Anderson

        Great showroom with a lot of samples etc. The staff is fantastic. They are a wholesaler so will not generally provide prices.
        May 16th, 2023

      • Joe Moreno

        BEWARE OF DOING BUSINESS WITH MSI SURFACES OF AUSTIN ! We were recommended to the company by a contractor that has used them in the past. I was directed by the installer to go to MSI warehouse and pick out the material we want as our counter top. So we proceeded to pick out the Slab of Quartz for our home. While we were there I took a picture of the Slab which had a tag on it to show the installer what we picked. When the counter top was installed we noticed that it was the wrong material. Because it was immediately absorbing everything, finger prints and water stains and even and imprint from a piece of paper we put on the counter and based on the very first statement on the Care Page of how durable and stain free, scratch free Quartz is supposed be. That statement does not hold true to what was sent out by MSI. When we took closer look at the picture and we notice that what we picked out was tagged wrong. So I went in to speak to management about it and was greeted by Jason Moore the Sales manager. Who found out from the greeting associate that their material was tagged wrong and so he came straight out and admitted that it was tagged wrong and for us not to worry that it would be taken care of. So I questioned him of what that meant and again he assured me to not worry about it, they would replace it. So now I'm hearing from the installer that MSI will not pay for labor to install the replacement and NOW they won't return my calls. SO WE WERE FLAT OUT LIED TOO ! WHAT KIND A BUSINESS ARE YOU RUNNING OVER THERE??? I STRONGLY SUGGEST TO GO SOME WHERE ELSE Joe Moreno
        Mar 31st, 2023

      Read Our 39 Reviews

      About
      MSI Austin

      MSI Austin is home to a well-appointed, state-of-the-art showroom and distribution center. In addition, our slab selection display room features hundreds of colors of natural stone and quartz countertop slabs, so you are sure to find the perfect fit for your design. Our interactive Kitchen Visualizer tool will help you narrow down product selection, whether youre looking for countertops, mosaics, large-format tiles, or natural stone tiles. And with our wide array of tile materials, including porcelain tile, luxury vinyl tile, and ceramic tile, your tile flooring, and backsplash tile needs can be fulfilled at one stop. We have the largest selection of countertop slabs and natural stone in the Austin metropolitan area, with tens of thousands of square feet of inventory on hand at our Austell showroom.

      Contact Info

      Questions & Answers

      Q What is the phone number for MSI Austin?

      A The phone number for MSI Austin is: 737-243-7600.

      Q Where is MSI Austin located?

      A MSI Austin is located at 2300-8 Scarbrough Dr, Austin, TX 78728

      Q What is the internet address for MSI Austin?

      A The website (URL) for MSI Austin is: https://www.msisurfaces.com/austin-texas-countertop-showroom-distribution/

      Q How big is MSI Austin?

      A MSI Austin employs approximately 1 people.

      Q What days are MSI Austin open?

      A MSI Austin is open:
      Friday: 8:00 AM - 5:00 PM
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM

      Q How is MSI Austin rated?

      A MSI Austin has a 4.5 Star Rating from 39 reviewers.

      Hours

      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      MSI Austin

      Overall Rating

      Overall Rating
      ( 39 Reviews )
      33
      1
      0
      1
      4
      Write a Review

      Vanessa Verhun on Google

      image Connor took us on a tour of the slabs in the warehouse. Hes the one to ask for a tour. Extremely knowledgeable and welcoming it was a great experience picking our counters!
      Warehouse is beautiful clean and organized.

      Jonona Lambert on Google

      image MSI is a great source for tile and countertops. I am an Interior Designer who has worked with them for years. Their showroom and warehouse is very clean, welcoming and laid out in a functional and aesthetic way. I have worked a lot with Conner who has always been so helpful.

      jack prasla on Google

      image Best customer service

      Mark Anderson on Google

      image Great showroom with a lot of samples etc. The staff is fantastic. They are a wholesaler so will not generally provide prices.

      Joe Moreno on Google

      image BEWARE OF DOING BUSINESS WITH MSI SURFACES OF AUSTIN !
      We were recommended to the company by a contractor that has used them in the past. I was directed by the installer to go to MSI warehouse and pick out the material we want as our counter top. So we proceeded to pick out the Slab of Quartz for our home. While we were there I took a picture of the Slab which had a tag on it to show the installer what we picked. When the counter top was installed we noticed that it was the wrong material. Because it was immediately absorbing everything, finger prints and water stains and even and imprint from a piece of paper we put on the counter and based on the very first statement on the Care Page of how durable and stain free, scratch free Quartz is supposed be. That statement does not hold true to what was sent out by MSI. When we took closer look at the picture and we notice that what we picked out was tagged wrong. So I went in to speak to management about it and was greeted by Jason Moore the Sales manager. Who found out from the greeting associate that their material was tagged wrong and so he came straight out and admitted that it was tagged wrong and for us not to worry that it would be taken care of. So I questioned him of what that meant and again he assured me to not worry about it, they would replace it. So now I'm hearing from the installer that MSI will not pay for labor to install the replacement and NOW they won't return my calls.
      SO WE WERE FLAT OUT LIED TOO !
      WHAT KIND A BUSINESS ARE YOU RUNNING OVER THERE???
      I STRONGLY SUGGEST TO GO SOME WHERE ELSE
      Joe Moreno

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      Overall Rating

      Overall Rating
      ( 39 Reviews )
      33
      1
      0
      1
      4

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