Audi Mentor Service and Parts

My service work was completed on time. My car was returned to me fully detailed (inside and out) rather than just a quick car wash. The entire staff and facility was perfect.
Apr 10th, 2024

Excellent service always! They are super responsive and friendly.
Apr 10th, 2024

Pat and Dave are always friendly and knowledgeable. Love coming to Audi Mentor. They always explain everything to us about the service being down. Excellent customer service. Thank you for always making us feel welcomed and for always being honest!
Apr 8th, 2024

Quick and professional response.
Apr 5th, 2024

Love this place. I took my 2019 Q5 in because the light on my dash indicated a drop in pressure in a front tire. I also needed new batteries for my remote, which Patrick replaced as I was explaining it to him! It took him about 5 seconds. I had no appointment; I just walked in for an assessment. My tires were bald and needed to be replaced. I agreed to the work, as I travel a lot and need to make sure my car is safe. Patrick immediately secured a loaner Q5 and said the work would be done by 4:00, which was about 3 hours from the time I arrived at the dealer. I went to play 9 holes of golf, and my car was ready before I finished the round! Fast, knowledgeable, courteous and helpful, the staff is always wonderful! Ill will not go anywhere else for Audi service!
Apr 4th, 2024