Heart of Brooklyn Veterinary Hospital - Flatbush

Mar 28th, 2024

Mar 20th, 2024

Mar 5th, 2024

Feb 26th, 2024

I want to be transparent in noting that I did not have any services here however, I was scheduled to. My initial appointment at this location, I was running late, tried to call to let them know. They informed me about their strict 10 mins lateness policy and how after that you will have to reschedule, I decided to reschedule for the following day. (never went into the office, just rerouted back home) The following day it was pouring raining and although I did my best to take the proper precautions I arrived 13 mins late (due to traffic and weather) they let me know they will be unable to service my cat and that I d have to reschedule again for an appointment. I politely declined. The reason for the 1 star review is due to the attitude and mannerisms of the staff at this location. I rarely write reviews because of the time consumption associated with it however, I thought it beneficial that if anyone were to read this and decided to go somewhere else, due to this review, it would be worth it. I am in no way saying I wasnt late, thus creating the problem however, due to the circumstances accommodations should be considered and attitudes should be adjusted. Do as you please, but dont say I didnt warn you.
Mar 6th, 2024