Acceptance Home Mortgage

Absolutely No Stars. From a sellers stand point, no one should accept an offer from this business.
Apr 2nd, 2024

Sep 9th, 2023

Chase was just awful. Would never return calls. We got to our closing day and time and he never told us when we were suppose to wire money and it was to be wired the day before so day of closing we didnt know anything. So we had to hurry leave and wire the money. He called in the elevator to say sorry he forgot his bad. Waited until the day before closing to say oh hey we need another document in the next 30 mins or we cant close tomorrow. He made the whole experience horrible!!
Jun 3rd, 2023

They where very nice and got us approved very fast. Our house had burnt so we needed a new place fast. And they done it once we found our dream home.
May 2nd, 2023

Stars would be zero if possible. Chase Elpers is a joke. My fianc and I were pre approved we put in an offer then he tells me that we cant use her income so at that point are we even still approved? He continued the loan and changed our closing date several time saying we need this or that then at the end of it he said USDA turned the loan down because I didnt have the reserves in my account for 60 days. Which isnt a rule for a USDA loan. What IS a rule with USDA if youre relocating like we were to a different state you must be at your new job for 30 days before closing on a loan. Now hes charging me the 450.00 dollars for the appraisal on a house that with just my income alone didnt have a pre approval on. I would NOT recommend this company to my worse enemy all they care about is lining there own pockets.
Jul 20th, 2023