Classic Collision

Professional servicerepair was done perfectly.Robert A (service advisor) assisted me with insurance adjuster when getting the run around. Very satisfied!!!
May 29th, 2023

Came in for a quoteThey werent able to do a quote/estimate as I had wished. Unfortunately they were busy that day. However, the staff was very friendly and assisted me in scheduling an appointment. Be sure to book appointments for estimates ahead of time. Unfortunately walk-ins are on a case by case basis. Save the hassle and plan ahead.
May 26th, 2023

Service: Body & Trim
May 4th, 2023

They fail to keep you updated on their progress .they never answer the phone and corporate fails to contact them to return your call. .they have no other means of contact like most companies
May 1st, 2023

After getting a quick appointment to drop off my vehicle for repair I thought I had found the right place. I was wrong. My vehicle was at this location for over 2 months. During this time I had three different reps and they destroyed my tail light. The car was there so long that my rental car benefits expired. I let the Classic Collision rep know that the rental car benefits expired and he assured me that my insurance company would take care of it. They did not. I have now been calling Classic Collision repair company for over 2mths and being told that someone would call me back to resolve the issue of the charge that is still on my cc. Also when I went to pick up my car the check engine light was on. The Classic Collision rep told me that he would make an appointment to have Mercedes take a look. I left feeling that any issue caused by Classic Collision be taken care of. Well 10 minutes after I left the Classic Collision rep called to tell me that my spark plugs were faulty when I brought my car in and that was why the light was on. Note the light wasn't on when I dropped my car off. Luckily the light went out after driving it a while. If you are looking for a place that doesn't value your time or vehicle take you car here. If you want to be treated like a valued customer by professionals TAKE YOU CAR SOMEWHERE ELSE. Service: Body & Trim
May 13th, 2023