Planned Parenthood - Golden Glades-Miami Health Center

I went to have a biopsy done. It was the worst experience of my life. I usually see a practitioner at another location and she told me that I had to go to this one to do the biopsy. I was hesitant as I already suffered medical trauma and only trusted her. She assured me that I wouldnt have the same bad experience as I did with another doctor. When I arrived, it took more than 30 minutes to be taken back. I was there nearly 3 hours and was told the procedure should only be 10 minutes. It was very much like an assembly line. They were running women down a queue. It wasnt very personable at all. The sedation I was promised wasnt real. I remembered everything, was fully alert, and even felt some pain. After leaving I suffered a huge complication and was unable to get in contact with anyone at that location. I tried for hours before they closed to no avail. I ended up in the ER that night. Not a single promise or assurance that was made to me was kept. This place was supposed to give me peace of mind but instead inflicted more medical trauma on me.
Apr 5th, 2024

I arrived at 3:42pm for my 3:40pm appointment. I drove almost one hour to this location, however, they wouldnt take me in because I was late Horrible customer service, very unprofessional, never again.
Mar 28th, 2024

This is the best visit I've ever went to ,they took good care of me everyone were so nice and friendly, they also made sure that you don't leave anything behind I felt very comfortable during my short visit. Thank you and keep that great spirit always .
Mar 28th, 2024

Feb 8th, 2024

No one from the real office answers the phone. They leave you waiting a thousand hours. The shifts are every 3 weeks and they are playing with a life. I do not recommend. Go to another responsible, efficient and effective place. This place is everything that is wrong. I was having a day. It's been 3 weeks now and they haven't been able to perform any procedures on me yet. Totally irresponsible
Jan 31st, 2024