Mercedes-Benz of Los Angeles Parts Department

Hello. This dealer has the worst service. They r nice to you only when you buy the car. After they have the worst customer service. Well since the beginning the finance guy had bad service. They never return your call not even as a courtesy. I will not buy onother car here or recommend this dealer to anyone.
Mar 27th, 2023

The best service - EVER! My new car was delivered with care and joy. Every detail was shared in our "car tour" and I felt so special by all of the attention. Thanks so much to Nick Choi and Mercedes-Benz of Los Angeles!!
Mar 27th, 2023

My experience at DTLA Mercedes was Great . I've been a Client for more than 25 years. Never had an issue with Service. Thank you so much to Erick, Jerry, and Tino. Also to Bernie in the Loaner Car Department. Thank you all.
Mar 27th, 2023

My visit was satisfactory again mainly because of the courteous attitude from Eric Dorsey, who took care of my needs in a professional and timely manner informing me properly of the situation, Thank you Eric.
Mar 25th, 2023

Erik is & has been my service guy for many years. He handles my cars business as if its his cars business. Glad hes back & in better health.
Mar 24th, 2023