United Metro Property Management

United Metro have been my property manager for a number of years, they have managed a number of leases and renewals as well as repairs and dealing with the HOA from time to time. Good to work with.
Apr 9th, 2024

Called to ask question and the girl I spoke to in the leasing department was horrendously rude IMMEDIATELY. Refused to answer any questions and just directed me to their website. She sent a text message instead of calling me back regarding my questions. Wish I could give 0 stars but thats not possible. Absolutely ridiculous. Thanks Kathy, Karen, Kathleen, whatever your name is. It was the immediate attitude I received. If you dont want to talk to anyone on the phone, maybe you shouldnt have a phone available. Instead of texting someone, call back when they ask you to, when you have a moment to do so WITHOUT the attitude. Your history of responses makes your company look horrible and I will be sure to spread the word regarding your blatant disrespect to anyone and everyone. After looking through reviews, I would expect the customer service to be course corrected. Your responses are those of a 12 year old troll on Twitter. Very unprofessional as a company. Maybe consider a new line of work or just shut the company down completely.
Mar 23rd, 2024

THEY DO STEAL PEOPLES MONEY BUT I HAVE A BETTER TEAM OF LAWYERS THEN THEY D TO BREAK THEIR POCKETS WHICH IS GOING TO HAPPEN SOON
Jan 17th, 2024

Not sure why so many negative reviews, theyve been great for me for the past 5 years. They respond quickly to repair requests, and dont really bother me unless theres an HOA issue or for my yearly inspection. Plan on renting with them at least another year, then have them help me with the home buying process! Id definitely refer people to them for rentals.
Dec 31st, 2023

Never thought I'd have to deal with a property-management firm in my life, until a family member passed away and I inherited a rental house under United Metro's management. They were patient and understanding during the probate process and provided clear answers to my questions in a responsive manner. They maintained services and explained how things worked throughout. Taking over a rental house was a seamless process thanks to them. And their on-the-ground team in the house's location was great too.
Nov 11th, 2023