Chamber of Commerce

      SureStay By Best Western Phoenix Airport

      ( 588 Reviews )

      SureStay By Best Western Phoenix Airport
      #1 Guest Satisfaction, Economy Hotel Chains
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (588 reviews)
      191
      157
      66
      38
      136
      Read Our 588 Reviews

      Chamber Rating

      Verified Member
      3.4 - (588 reviews)
      191
      157
      66
      38
      136
      › ‹
      • Tell the Truth dining (I give it a 5)

        I mean it ok not worth the money they want but it just ok if u have to than do it if u don't than run .
        Apr 8th, 2024

      • MP Granados

        The reception is very modest and registration is complex, even though the clerk strives to serve everyone in the best way. The rooms are spacious and pleasant although they definitely need new mattresses.
        Apr 7th, 2024

      • Sonia Crawshaw

        Location was in a very decrepit part of town. This is a Motel, NOT a hotel. Even though the rooms are clean and the pictures match the ad, the bathtub faucet was out of the wall, the shower curtain was ripped, and the plaster on the wall was coming off. The breakfast included was mediocre. Fresh bananas and mandarin oranges. Instant oatmeal packs. No hot dishes or eggs. The butter and cream cheese were processed. No real cream for the coffee. If you have a vehicle to get to places, great. There is nothing except fast food places to walk to. The airport shuttle is free.
        Apr 7th, 2024

      • Bob Long

        Homeless people everywhere kinda sketchy.
        Apr 3rd, 2024

      • Amy Hunter

        This hotel is in a really sketchy neighborhood and the pictures advertised are not true to reality. Theres a tiny pool that looks dirty, and the premise looks unsafe. I walked in and cancelled my reservation due to feeling unsafe and the manager wouldnt help me at all. Very dissatisfied and disappointed in service by a Best Western chain. Noteworthy details: I guess the location is good if you want to be close to the airport
        Apr 2nd, 2024

      Read Our 588 Reviews

      About
      SureStay By Best Western Phoenix Airport

      At the SureStay By Best Western Phoenix Airport in Phoenix, AZ, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay Hotels by Best Western welcome those who like to travel simply and casually.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for SureStay By Best Western Phoenix Airport?

      A The phone number for SureStay By Best Western Phoenix Airport is: (602) 273-1601.

      Q Where is SureStay By Best Western Phoenix Airport located?

      A SureStay By Best Western Phoenix Airport is located at 3037 E Van Buren St, Phoenix, Arizona 85008

      Q What is the internet address for SureStay By Best Western Phoenix Airport?

      A The website (URL) for SureStay By Best Western Phoenix Airport is: https://www.bestwestern.com/en_US/book/hotel-rooms.53026.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:53026

      Q What days are SureStay By Best Western Phoenix Airport open?

      A SureStay By Best Western Phoenix Airport is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is SureStay By Best Western Phoenix Airport rated?

      A SureStay By Best Western Phoenix Airport has a 3.4 Star Rating from 588 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      SureStay By Best Western Phoenix Airport

      Overall Rating

      Overall Rating
      ( 588 Reviews )
      191
      157
      66
      38
      136
      Write a Review

      Tell the Truth dining (I give it a 5) on Google

      image I mean it ok not worth the money they want but it just ok if u have to than do it if u don't than run .

      Business Response on Google Apr 9th, 2024
      Dear Guest,Greetings from Team Surestay!Thank you for sharing your thoughts with us. We appreciate your feedback and will take it into consideration as we strive to improve. We hope to have the opportunity to exceed your expectations in the future!Best Regards,Surestay Hotel

      MP Granados on Google

      image The reception is very modest and registration is complex, even though the clerk strives to serve everyone in the best way. The rooms are spacious and pleasant although they definitely need new mattresses.

      Business Response on Google Apr 7th, 2024
      Dear MP,Greetings from Team Surestay!Thank you for sharing your feedback with us. We appreciate your acknowledgment of our reception team's efforts and the spaciousness of our rooms. We apologize for any complexity during registration and will review our processes for improvement. Your comment about the mattresses is noted, and we will consider upgrades to enhance guest comfort. We look forward to welcoming you again for an even better experience!Best Regards,Surestay Hotel

      Sonia Crawshaw on Google

      image Location was in a very decrepit part of town. This is a Motel, NOT a hotel.
      Even though the rooms are clean and the pictures match the ad, the bathtub faucet was out of the wall, the shower curtain was ripped, and the plaster on the wall was coming off.
      The breakfast included was mediocre. Fresh bananas and mandarin oranges. Instant oatmeal packs. No hot dishes or eggs. The butter and cream cheese were processed. No real cream for the coffee.
      If you have a vehicle to get to places, great. There is nothing except fast food places to walk to. The airport shuttle is free.

      Business Response on Google Apr 7th, 2024
      Dear Sonia,Greetings from Team Surestay!We apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we take your comments seriously. We will address the maintenance issues in the room and review our breakfast offerings to ensure a better experience for our guests. Thank you for bringing these issues to our attention, and we look forward to having you for a far superior stay next time!Best Regards,Surestay Hotel

      Bob Long on Google

      image Homeless people everywhere kinda sketchy.

      Business Response on Google Apr 3rd, 2024
      Dear Bob,Greetings from Team Surestay!We apologize for any discomfort caused by the situation. We take safety and security seriously and are constantly working to ensure a pleasant environment for all our guests. We greatly value your feedback and will definitely investigate this concern to enhance the comfort of all our future guests!Best Regards,Surestay Hotel

      Amy Hunter on Google

      image This hotel is in a really sketchy neighborhood and the pictures advertised are not true to reality. Theres a tiny pool that looks dirty, and the premise looks unsafe. I walked in and cancelled my reservation due to feeling unsafe and the manager wouldnt help me at all. Very dissatisfied and disappointed in service by a Best Western chain.
      Noteworthy details: I guess the location is good if you want to be close to the airport

      Business Response on Google Apr 3rd, 2024
      Dear Amy,Greetings from Team Surestay!We apologize for your negative experience and appreciate your feedback. Your safety and satisfaction are our priorities, and we take your comments seriously. We will investigate the issues you mentioned and work to improve our services. If there is anything else you would like to discuss, please reach out to us directly. Thank you for bringing this to our attention, and we hope you will give us another opportunity in the future to be able to offer you a comfortable experience!Best Regards,Surestay Hotel
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      Overall Rating

      Overall Rating
      ( 588 Reviews )
      191
      157
      66
      38
      136

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