Connells Maple Lee Flowers & Gifts

This was the first time I ordered from the Grove City location. I don't like to order over the phone and not in person but i did. I was very pleased with the on time arrangement that arrived. Exactly as described and pictured online. I will definitely recommend and use them again. Thank you!
Apr 1st, 2022

I feel like I got robbed!!! The picture was misleading what was delivered to my mom on her anniversary... I paid$70 for something that looks like it came from krogers for$10!!!! They just threw it together I mean it was ordered and it was delivered in 1/2 HR. and it was at least a 15 min dr.. IF THAT TELLS YOU ANYTHING RIGHT THERE!!!! This is bad bad business! Get them out of GROVE CITY!!!!
Feb 4th, 2022

I actually had flowers sent to me by friends from this location and I love them! They were packaged beautifully when they were delivered. The flowers were wonderful, thank you!
Feb 1st, 2022

Terrible, terrible, terrible! I ordered the Happy Holidays arrangement #113 for my mother's birthday and scheduled it to be delivered on 12/13/2021, her actual birthday. I received an email that said my order was delivered. The order was NOT delivered. I called the store and spoke to the Assistant Manager, Patsy who explained they encountered a glitch in their system that notified customers their orders were delivered when they actually were not. I called the store at 4:55 only to be told in a very condescending tone that the arrangement I ordered for my mother's birthday in fact WILL NOT be delivered today and they'll deliver it tomorrow. When I explained to Patsy that wasn't acceptable she could have cared less, she told me "we're short staffed, the driver is still out delivering and my arrangement will be delivered tomorrow NOT today." I explained my mom lives in Grove City and asked if they could just deliver it, she said "we close in 5 minutes and the driver is still out, no it will be delivered tomorrow". I explained "tomorrow" isn't my mom's birthday, again PATSY could have cared less. I did NOT receive one apology for their inability to fulfill an order request. What I did receive was the worst customer service I've experienced in a long time. I've been a returning customer of this shop for over 20 years and because of the service PATSY provided, I will NEVER order from this company again. DO NOT RECOMMEND!!!
Feb 5th, 2022

We couldn't have been happier with the products and service we received from Connells Maple Lee in Grove City. My wife and I wanted to keep our money local when looking for flowers for a belated wedding reception. Not only did Connells complete our centerpiece order, but we called to add things to our order twice during the week of pickup. They handled everything with professionalism and all for a very reasonable price. The centerpieces, bouquet, and boutonnieres all turned out great, and our guests loved the colors and design. It added so much to the look of our event. These flowers also had the best lifespan of any flowers we have purchased. They lasted in near perfect condition for almost three weeks after the event. Great products, prices, and service!
Jan 18th, 2022