ARCpoint Labs of Tampa

I had the pleasure of meeting Gina this morning. It seemed that she was manning the lab on her own, but still managed to politely greet everyone and make sure we were attended to in a timely manner. She also politely but firmly made sure that everyone complied with covid protocols. I was so impressed that I even commented to her that she deserved a raise. The prices were a bit higher than other labs, but it was worth it for the positive experience of dealing with Gina.
Jul 31st, 2021

The receptionist was rude and inhuman way of talking to someone who was requesting info for the sake of family emergency ..Nobody wants to waste your time unless it’s an emergency on their side and if you can’t help there is a nice way to convey too ..Learn to be kind .
Jul 28th, 2021

Jul 12th, 2021

Went today with an urgent need as covid test rules had changed just before my sons flight. We had zero time to get this done, but yet somehow they did. They rushed, they hurried, they did their best to truly help us and succeeded. thank you.
Jul 9th, 2021

The most rude, unwelcoming, and unfriendly receptionist I’ve ever spoken with ever in my whole life happens to work here! I was so upset that I am writing this review for the owner of the facility to know and maybe rethink as to why they hired this receptionist named Jennifer. I called today to inquire about seeking for an appointment for our DNA testing. I asked her what was the process and she replied with a rude tone if voice as if me asking that question make me sound stupid. I also asked her if there are extra things we need to know or do as their covid protocol and with a very cold tone of voice, she just answered, “just wear mask”. There are no pleasantries, no politeness, and no sense of professionalism at all! I really hope that she gave me the correct information about not needing an appointment and that we can walk-in anytime between 12 pm to 3 pm. If you can read this, Jennifer, maybe you should rethink your line of work as you are certainly not fit to represent this company. Try to be nice, your attitude will not take you anywhere.
Aug 20th, 2021