Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.2 - (428 reviews)
172
56
36
31
133
Read Our 428 Reviews

Chamber Rating

Verified Member
3.2 - (428 reviews)
172
56
36
31
133
  • cliff cravens

    Came in to buy a phone and open a new line. Upon entering I was greeted warmly by Spectrum Specialist Yolanda Gomez Cruz. She was very polite and knowledgeable and told me about discounts and specials that came with my trade. She even switched all my data, contacts and photos over. It took a while but she was very patient and walked me through the process. I absolutely love my new Samsung S24 ultra. Yolanda is a great asset to Spectrum. Keep up the great work Yolanda!
    Apr 4th, 2024

  • Rusty Roberts

    The service is horrible the lines are too long
    Apr 4th, 2024

  • jeffrey jackson

    Nice store very busy
    Mar 29th, 2024

  • NA S.

    I just returned their equipment because sometimes it works, but most times, it doesn't. Plus, what Spectrum charges for service is outrageous. To each it's own when it comes to Spectrum, I do not care for them all that much, but that's my feelings and my opinion.
    Mar 23rd, 2024

  • Terrence Anderson

    Very helpful but very busy for a Sunday..not enough employees on that day..
    Mar 23rd, 2024

Read Our 428 Reviews

About
Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 3450 Bainbridge Drive. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Dallas Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

Services

  • Pay My Bill
  • Mobile Demo In-Store
  • Spectrum Mobile, Video, Internet and Phone
  • Self Install Kits
  • Demo Center
  • Equipment Exchange
  • Online Reservations

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.


Q Where is Spectrum located?

A Spectrum is located at 3450 Bainbridge Drive, Suite 590, Dallas, Texas 75237


Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/tx/dallas/3450-bainbridge-drive?cmp=yxt&y_source=1_MTI3Mjk3ODEtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Spectrum open?

A Spectrum is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM


Q How is Spectrum rated?

A Spectrum has a 3.2 Star Rating from 428 reviewers.

Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 428 Reviews )
172
56
36
31
133
Write a Review

cliff cravens on Google

image Came in to buy a phone and open a new line. Upon entering I was greeted warmly by Spectrum Specialist Yolanda Gomez Cruz. She was very polite and knowledgeable and told me about discounts and specials that came with my trade. She even switched all my data, contacts and photos over. It took a while but she was very patient and walked me through the process. I absolutely love my new Samsung S24 ultra. Yolanda is a great asset to Spectrum. Keep up the great work Yolanda!

Business Response on Google Apr 4th, 2024
Thanks for taking the time to share your experience, your excellent review made our day!

Rusty Roberts on Google

image The service is horrible the lines are too long

Business Response on Google Apr 4th, 2024
We apologize for any long waits. If you need direct assistance please contact us on Facebook (http://facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

jeffrey jackson on Google

image Nice store very busy

Business Response on Google Apr 1st, 2024
Thank you for taking the time to share your experience and provide feedback. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

NA S. on Google

image I just returned their equipment because sometimes it works, but most times, it doesn't. Plus, what Spectrum charges for service is outrageous. To each it's own when it comes to Spectrum, I do not care for them all that much, but that's my feelings and my opinion.


Terrence Anderson on Google

image Very helpful but very busy for a Sunday..not enough employees on that day..

Business Response on Google Mar 23rd, 2024
We apologize for any long waits. If you need direct assistance please contact us on Facebook (http://facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net) so we can collect some additional information from you and about your experience.

Load More Reviews

Overall Rating

Overall Rating
( 428 Reviews )
172
56
36
31
133

Write a Review

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