Carolinas Telco Federal Credit Union_CLOSED

Hope the gift cards now come from a different company. The one at Christmas caused me to have a horrible experience. The company didn't follow through as the rep had promised.
May 13th, 2023

Very fast pleasant experienced tellers willing to assist you with your business and directly guided to your business specialists in providing the best type of bankers for your needs. Clean and pleasant investment environment. Privacy is the feeling that your most concerned about room between desks and office areas.
Jul 9th, 2022

I have had accounts for a number of years, and the experience I have had today has caused me to close these accounts out. There is no sense of urgency or willingness to assist me when my accounts have been compromised. Supervisors yelling at me, and hanging up after being on the phone for over an hour with 5 different people is absolutely ridiculous. I will not continue to do business with a company that treats their members as I have been treated today. UPDATE: Ive spoken with 13 different people in regards to the account issues I am experiencing, and spent a total of 7 hours on the phone today. NOTHING has been done to assist, no one has followed up. I would recommend you to select a different credit Union to do business with. ANY other financial institution would be better than telco.
May 12th, 2022

Really decent service
Nov 10th, 2021

Sep 11th, 2021