Jewel-Osco

Love this grocery store. Some things can be pricey. If you pay attention to the sales and stock up on sales items, then it is a pretty good deal. Excellent meat and produce. Get 10% off coupons if you get your shots (flu, shingles, pneumonia, etc there)
Apr 2nd, 2024

I am writing to express my disappointment with the service I received during my recent interaction with your pharmacy at the Jewel Osco location in Naperville on 95th Street. On 3.21.2024, I called to inquire about my son's prescription and was met with rude and unprofessional behavior from the individual who answered the phone. From the onset of the call, the employee's tone was disrespectful, and she appeared to be talking down to me. Despite my polite inquiry about the status of my son's prescription, her responses were curt and dismissive. This behavior continued even after I reached out to my doctor to address the issue, and upon calling back, the same employee persisted in being rude and confrontational. I want to emphasize that my concern does not solely revolve around the prescription itself but rather the unacceptable treatment I experienced as a customer. I made it clear to the employee that her demeanor was offensive, yet she chose to disregard my complaint and accused me of falsehoods. This is not the level of professionalism or courtesy I expect when interacting with your pharmacy staff. As a loyal customer, I believe it is essential to bring such matters to your attention. I requested to speak with a manager during my last call in hopes of conveying my dissatisfaction directly. However, I fear that this incident may be indicative of a larger issue regarding customer service standards within your establishment. I urge you to take appropriate measures to address this issue and ensure that all employees are trained to uphold the highest standards of professionalism and respect when dealing with customers. It is crucial for your pharmacy to cultivate an environment where customers feel valued and respected. I sincerely hope that my feedback will prompt a thorough review of this matter and lead to improvements in your customer service practices. Thank you for your attention to this issue, and I trust that you will take the necessary steps to prevent similar experiences for other customers in the future. Sincerely, Kelly Walker
Mar 25th, 2024

You can do good shopping here, there are many varieties, and you can find a lot of food
Mar 23rd, 2024

Great 4u coupons
Mar 20th, 2024

Mar 17th, 2024