Chase Bank

Chase had just closed for the day and I was advised of their customer service number to call and possibly get help there. I'm on foot so I need this money ASAP. I call the customer support number, I follow the prompts, and get told that all customer service representatives are busy helping other customers, please call back good bye. WTH, I tried branch ph. #, I tried the we will call you back, NOTHING. I had an account here years back and when my identity was stolen instead of helping me they closed my account and told me nothing. Today's issue is so I can get my money from a cashier's check from Chase bank. I will update this once it's cleared up.
Dec 21st, 2023

Enough parking lot for atm customers.
Sep 23rd, 2023

Yolanda CHASE BANK TEMECULA, CUSTOMERS BEWARE,ESPECIALLY SENIOR CITIZENS! I'm a long time customer at Chase Bank in Temecula California. I had my credit cards stolen on Chase Bank property 3 months ago. I am an 80-year-old senior citizen. Chase Bank gave me a partial refund from money stolen from checking but refused to return my savings account money stolen. When my cards were stolen the thieves went into Chase Bank and they were allowed to use them without asking for any ID which is definitely not the norm in the banking industry. I have the police report which I furnished to Chase Bank . Chase Bank has all the footage showing the suspects which is the evidence that they would need. I have been fighting to get my money returned for 3 months.
Sep 3rd, 2023

Weve been patrons for dozens of years and multiple children. When I came to open a checking account for our last teen with a new job and pay check, the unfriendly clerk said they could not accommodate us. When I noted that their website does not mention that appointments are required she said they were not. And then she offered to make an appointment for us tomorrow. We will be taking our long standing business to Schools First where we can get excellent in-person service.
Jul 20th, 2023

Great people and great service. Danny and C.J.are always a great deal of help and all the tellers are the best.
Sep 17th, 2022