Polished Pups

Jan 31st, 2021

Check your dog before you leave, They will miss half of the services but still charge you. The owner will make poor excuses for the staff.
Jan 10th, 2021

Walked into Polished Pups to pick my dog up after his grooming.  The place was quiet.  After paying for the service, the receptionist, who was very pleasant, said she would go get my dog from the back.  When she entered the holding area where my dog was, he started barking.  Two groomers were in the middle area working when one of them said, "he's so annoying", referring to my dog.  The other groomer said, "he's going home right now".  Needless to say, I wasn't very happy.  Rude and unprofessional to say the least!!
Jan 6th, 2021

I asked how much it cost only a summer coat for my dog without a bath because she has anxiety. They said only $25.00. I picked her up and left with my dog. After 2 days I saw my bank statement I noticed a charge for 45.00 from that place. Right away a called and the owner explanation was express service charged is for 45 obviously I paid and sign for $ 25 what makes me upset is they used my account bank without permission. Please BE AWARE of that place or theyll use your debit account without your consent.
Dec 15th, 2020

My wife and I have had nothing but outstanding service from this company. We bring in 3 dogs at a time and their grooming is as expected, without injury as has happened at other groomers. We have always gotten calls when are dogs are ready to be picked up. Unless they have gotten a new staff since the last time I took our dogs, I don't know where the recent bad reviews have come from. I believe this owner is absolutely dedicated to the customer's satisfaction and the welfare of your pet.
Oct 8th, 2020