Chamber of Commerce

      ( 52 Reviews )

      Bank of America

      Bank of America

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      12
      3
      1
      5
      31
      Read Our 52 Reviews

      Chamber Rating

      Verified Member
      12
      3
      1
      5
      31
      › ‹
      • Valerie Ann Short

        Too long wait times. Lobby hours not long enough.
        Sep 1st, 2023

      • Garrett Glass

        The manager should not be a manager as she was so rude.
        Jul 13th, 2023

      • Randall Rudd

        Atrocious customer service. Absolutely incredibly incompetent. I was with Bank of America 35 years. They were once a fine bank. They are hideously understaffed, and simply do not care if you like it or not. I went to Frost and never looked back. They actually take care of customers, unlike BoA.
        Jun 10th, 2023

      • Jesus Ramirez

        Slow ,never got help .employees just talking and laughing
        Jun 4th, 2023

      • Gigi Villarreal

        Every business would be fortunate to have Jennifer Morin represent their organization!! She is incredibly knowledgeable, thorough, respectful, thoughtful, and caring, and takes tremendous pride in her work!! She and her coworker Desiree Bermudez Hernandez, who has the same work ethic as Jennifer, took fantastic care of me in opening a new business account, and they assisted me with several other things! Every time I see Jennifer and Desiree at the bank, they always greet me with a smile and treat me like I am their only customer!! Bank of America - Alamo Heights is truly blessed to have these two young ladies represent them! If BofA Alamo Heights is not your local branch, I encourage you to make it yours so you can be treated as well as I am! Thank you again for everything, Jennifer and Desiree!!
        Jul 18th, 2023

      Read Our 52 Reviews

      About
      Bank of America

      Bank of America financial center is located at 5201 Broadway St San Antonio, TX 78209. Our branch conveniently offers drive-thru ATM services.

      Contact Info

      •   (210) 283-6100
      •   (210) 882-1356
      •   Website

      Products

      • Savings Accounts
      • Auto Loans
      • Home Mortgage
      • Home Equity Lines of Credit
      • Online Investing
      • Business Checking Accounts
      • Business Credit Cards
      • Checking Accounts
      • Credit Cards
      • Online Banking
      • Mobile Banking

      ATM Services

      • Drive-thru ATM
      • Walk-up ATM
      • Cardless ATM
      • ATM accepts deposits and credit card payments
      • ATM located inside

      Financial Center Services

      • Accepts appointments
      • Financial Solutions Advisor
      • Notary
      • Commercial Deposits Accepted
      • Change Orders
      • Cash Non Customer Checks
      • ATM Services Available

      ATM Languages

      • English
      • Spanish
      • Chinese
      • Korean
      • French
      • Russian
      • Portuguese

      Hours

      Thursday:
      10:00 AM - 4:00 PM
      Friday:
      10:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      10:00 AM - 4:00 PM
      Tuesday:
      10:00 AM - 4:00 PM
      Wednesday:
      10:00 AM - 4:00 PM

      Related Categories

      Ratings and Reviews
      Bank of America

      Overall Rating

      Overall Rating
      ( 52 Reviews )
      12
      3
      1
      5
      31
      Write a Review

      Valerie Ann Short on Google

      image Too long wait times. Lobby hours not long enough.

      Business Response on Google Aug 9th, 2023
      Hello Valerie. We are sorry that we did not meet your expectations. Your feedback is very important to us. We offer convenient alternatives for some transactions available at the financial center. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^viviana

      Garrett Glass on Google

      image The manager should not be a manager as she was so rude.

      Business Response on Google Aug 6th, 2023
      Hi Garrett. My sincere apologies for your experience. We are very sorry that we did not meet your expectations. Your feedback is very important to us. You may also connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^david

      Randall Rudd on Google

      image Atrocious customer service. Absolutely incredibly incompetent. I was with Bank of America 35 years. They were once a fine bank. They are hideously understaffed, and simply do not care if you like it or not. I went to Frost and never looked back. They actually take care of customers, unlike BoA.

      Business Response on Google Jun 15th, 2023
      Hello Randall, thank you for reaching out to us. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Shaquan

      Jesus Ramirez on Google

      image Slow ,never got help .employees just talking and laughing

      Business Response on Google May 18th, 2023
      We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jasmine

      Gigi Villarreal on Google

      image Every business would be fortunate to have Jennifer Morin represent their organization!! She is incredibly knowledgeable, thorough, respectful, thoughtful, and caring, and takes tremendous pride in her work!! She and her coworker Desiree Bermudez Hernandez, who has the same work ethic as Jennifer, took fantastic care of me in opening a new business account, and they assisted me with several other things! Every time I see Jennifer and Desiree at the bank, they always greet me with a smile and treat me like I am their only customer!! Bank of America - Alamo Heights is truly blessed to have these two young ladies represent them! If BofA Alamo Heights is not your local branch, I encourage you to make it yours so you can be treated as well as I am! Thank you again for everything, Jennifer and Desiree!!

      Business Response on Google Jul 18th, 2023
      Thanks for letting us know how helpful Jennifer and Desiree were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^angela
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      Overall Rating

      Overall Rating
      ( 52 Reviews )
      12
      3
      1
      5
      31

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