Empire Truck Works

Great service
Mar 25th, 2024

Incredibly poor workmanship. Overwhelmed and understaffed.
Dec 13th, 2023

Horrible experience here. Went in 6+ weeks ago to get an L bracket fabricated. I was originally told 1-2 weeks and $125-150. Never got a call, stopped in at 2 and 3 weeks nothing done. Week 4 there was a bracket made 2x2 instead of 2x2. I asked for a call when the proper size was complete and 3.5 weeks later I call so I stop in again and its ready. The price jumped to $270. No apology or concession. Just a, thats how it is, response.
Nov 18th, 2023

Avoid this place like the plague...called with questions and hopefully a quote regarding getting a front hitch receiver put under my aftermarket front bumper. The "gentleman" on the phone asked me if I already had a hitch. I said no I don't . I don't have any knowledge of what I need that's why I called a expert and to please help me.....all I heard was " I see...." and the phone went silent...I asked if they could still help with that. No response..... after a awkward 30 seconds where I could here the guy breathing but not responding to me I hung up. They could have just said that's not in our wheelhouse... heck they could have told me to go pound sand and I would have at least had a response. These guys need to work on their communication skills. All I want is to give some my money.fortunately it won't be to these " gentleman " I'm taken back bye their unprofessionalism and rudeness. I wasn't very pleasant on the phone and didn't deserve to be treated like that. They'll probably write some fluffy response acting like their sorry. Don't believe them and don't do business with people like this!!!!!!!!!
Jul 11th, 2023

Awesome
Aug 16th, 2022