Mr. Rooter Plumbing of Seattle

The scheduler Jessica was extremely responsive on a holiday weekend, and the tech Bryce that came out two days later was extremely professional and friendly. We had the entire tank and plumbing valve replaced within three hours, during a small snowstorm. The working conditions werent favorable, as the hot water tank was in a smaller crawlspace that required ducking in an out of a door below ground level on a hill in the snow, and the tech was fast, friendly, and efficient. I highly recommend Mr. Rooter!! Edit: I called them today (June 6) to schedule a faucet leak repair, and they were able to send a plumber out same day. He diagnosed the issue and fix the faucet, and also diagnosed a faulty washer in a shut off valve, and suggested that we replace them soon. He indicated he had the parts if we wanted them replaced today - amazing service and I really appreciate how he took the time to explain what was going on with the secondary leak and how it didnt need to be addressed immediately. I felt like there was zero pressure to fix it today, and I very much appreciated that. I did end up asking to have them replaced, and I am thrilled with the work.
Jun 5th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Drain cleaning
Jun 4th, 2023

Positive: Professionalism, Responsiveness Service: Drain cleaning
Jun 3rd, 2023

I had a pleasant experience using Mr.Rooter plumbing. My technician Gavin was nice and very effective at explaining what was needed to fix the issue I was having. Not only was he effective at his explanation he was efficient. He was able to replace my faucet in about an hour which let me get on to the rest of my day quickly. Also I enjoy the way the new faucet look. Id highly recommend 10/10 Service: Faucet installation
Jun 2nd, 2023

Positive: Professionalism, Punctuality, Responsiveness, Value
May 30th, 2023