Market Optical at Pike Place Market

TL;DR Customer service is 5/5. Turner will match you with THE perfect glasses! Expect to spend $$$. I went here after getting my eye exam and needed my first ever pair of glasses! Turner greeted me asked me what I was looking for and immediately found the pair I bought. He seriously matched me to my dream glasses in like 5 seconds. I never thought I would like or would wear cat eye glasses and yet here I am. They are expensive so if you're looking to save money I recommend buying online! Plan to spend 600+ for prescription glasses.
Feb 12th, 2023

Dorey at the market location is the best! She has gone above and beyond for me more than once! Market Optical has a great selection of frames and awesome people that seem to enjoy their jobs and care about providing the best service possible. Even though I have moved out of state, I still work with Dorey when I need frames.
Sep 4th, 2022

We are in Seattle on vacation and my 4yo bent the frames on my 13yos glasses. Drama ensued. I called Market Optical on a Sunday morning and Turner told me to bring them over. He fixed them for me at no charge knowing I dont live here and he wouldnt get repeat business. He just did a nice thing. He was worried the repair wasnt great because the hinge is damaged, but it is great. My son is so relieved to have his glasses back for the rest of the trip. Thanks, Turner!
Nov 26th, 2021

Turner was great! He helped me get blue blocking AR lenses for my designer frames I brought in. Thanks for the quick turnaround and easy booking!
Jan 28th, 2021

Dr. Mark Cannon is amazing. Very thorough and took the time to explain his findings. I appreciate his attention and care and value my relationship with him. That being said I will NEVER use Market Optical again. I paid $700 for my lenses and when the technician cut my lenses for my frames he did it in such a way there were major chips around the edge of the lenses. They literally looked someone had used a hack saw to cut them with. I find it very difficult to believe he did not see what he had done. What is most disappointing is that he allowed me to leave Market Optical with them in such terrible shape. I live in Oregon and had to make a special trip back to Seattle to have them repaired at the Market Optical at U. Village. I had to pay for 2 days at a hotel ($300+). I have been using Market Optical for the past 15 years. I asked to be compensated, which I thought was reasonable. I was given a $100 applied to my next pair of glasses. This, given my long time relationship with Market Optical was insulting. It is obvious to me that Market Optical does not value long-term relationships with their clients. I will NEVER use Market Optical again!!  Ron Mariotti, ND
Feb 23rd, 2023