InSpa - University Village

Laurel is such an amazing massage therapist!!! She is so knowledgeable and really takes the time to ask me how Im feeling and what Id like to focus on in my massage. She is an expert at relieving tension while maintaining comfort. I highly recommend seeing Laurel for massage!!
Aug 4th, 2023

I love Jade and Kylee for eye brows waxing.
Jul 3rd, 2023

I went in for my first facial with Erica and was a bit nervous, as I was hoping for the price that I would see good results. Thankfully, it was a success! She was kind, put me at ease, and was knowledgeable about what my skin needed and even used her past knowledge as a makeup artist to consult me on piling concerns. The price is high but with the high quality products and how good your skin looks after its well worth it! I will be going back and will ask for Erica!
Jun 12th, 2023

Happy wife happy life. They also have seats for visitors (aka husband) to wait .
Jun 6th, 2023

Had a last lift done here about 5 years ago. The lady didn't seem to know what she was doing, the treatment was painful, and the result was some of my eyelashes being creased in half with even more falling out. Horrible. I called a couple days later to let them know it didn't take, after they said to me "don't worry that you don't see any curl right now, it might develop in a day or so" when I was checking out of my appointment with no results. They at least offered to put a credit back on my account in the amount that the lash lift was for. I moved away for college and so I did not have many opportunities to utilize this credit right away, but I was specifically told that it wouldn't expire so I didn't feel rushed to make it into the spa again. However, I now inquired about the credit on my account wanting to use it to book some kind of service, and I just was told they couldn't find anything in my file about a credit, or even any kind of note regarding how terribly the lash lift service went for me (they did, however, see that I had the lash lift done. So, no one thought to leave a comment in my file about how badly it had gone..?). I asked if the credit had in fact expired, they said "it's possible". No offer of a solution to this or any interest expressed in wanting me to be willing to try InSpa again. I wish I had insisted on getting reimbursed for the trash service I received here 5 years ago, but I made the mistake of trusting that the credit would remain safely on my account. Now I have no desire to ever give this place another chance since I was robbed of $115+.
May 8th, 2023