Chase Bank

I had to wait 15 minutes to cash one single check present two forms of photo ID and then pay $10 for the privilege
Apr 8th, 2024

Mar 12th, 2024

Annie was so awesome. Friendly and smart. Highly recommend
Jan 26th, 2024

Sarah was quick, friendly, and knowledgeable. I had an appointment to set up an account and she got me in and out of there in no time at all.
Dec 26th, 2023

I was a happy Chase customer for many yearsuntil I took out a mortgage with them. These clowns are wholly ignorant regarding local mortgage and tax laws. I wasted several thousand dollars at closing, and will be spending thousands more every year than expected, because of their incompetence. The Chase "Executive Office" received my complaint and proceeded to mansplain to me how taxes work (like I don't know) and spewed inaccurate corporate-speak without a single word of apology or effort to remediate the situation. I've closed all of my Chase accounts and am counting the days to refinance the mortgage so that I never have to deal with them again. I regret not staying with a local lender and won't be making that mistake in the future. Edit: I had to call Chase to prompt them to reassess my escrow, which they should have done 6 months ago, and my monthly payment increased 19%. I cannot warn everyone enough to avoid Chase for any home purchasing needs. Stay local.
Oct 27th, 2023