Esteem Penn State Health Cosmetic Associates

I honestly cannot say enough good things about Dr. Walen. Right from the beginning, through to my last visit with him - he was, without question, THE best "doctor experience" I've had. I went to him for a neck procedure. I was upfront with what I wanted - or what I did NOT want... He listened to me, and told me what he would do, based on what I'd told him. His proposal was sound, and I moved forward w. the surgery. His work was EXPERT (fellow doctor friends of mine are equally impressed!) Exactly what I wanted. Dr. Walen was caring - his pre AND post surgery interactions were fantastic. He was there (via texts/e-mail) whenever I had a question. He alleviated any concerns. I cannot say ONE negative thing about my experience. A++
Aug 19th, 2023

Mar 28th, 2022

I would like to share my honest experience. First impression was great. Dr. Weller is very eloquent but all talk poor results in my case. After my first lower blepharoplasty, I saw absolutely no changes and the recovery was so swift as if I didnt even have surgery. So on my follow up, I practically had to beg for a second procedure that Dr. Weller adamantly tried to talk me out of but ultimately agreed to proceed with. The results of the second procedure was better, at least I was able to see some sort of difference after recovery but, fast forward 3 months, the skin below my eyes became more relaxed and the results started to diminish leaving minute changes. My follow up on the second procedure lead me to an appt with another doctor within the practice, Dr. Walen. This Dr. literally tried to make it seem like I had issues with allergies, I kept saying I don't have allergies and if I did so in the past, it was itchy eyes. He's very condescending and felt the need to boast, telling me I've been seen by two highly skilled doctors who's done many of these types of procedures. At one point he said that I was being confrontational during a phone call when I was trying to get a word in while he kept talking. So basically I'm supposed to believe everything they say because they're highly skilled?! Very manipulating. I know my face well enough to know that the results from my second procedure left little changes and I tried to convey this but the doctor told me sorry you had great expectations when I simply have standard expectations. I believe that my eyes could have been done better. Another thing I want to mention is that I did receive a phone call from someone at Esteem who tried to mediate the situation but according to her she did not even review my before and after pictures. You would think that if someone were to mediate, theyd do some due diligence before calling you about your concerns. The fact that they didnt, shows how bias they are and wasnt concerned at all about being fair or helpful. In conclusion, I was told that I signed a consent form and on it, states that I may not get the desired results (something to that effect). So I walked away not getting what I paid for. Yes, Im aware I can actually do more then just sit back and accept this and signing a piece of paper is not gonna protect them if I have ample evidence. But instead Ill take it as a loss and move on. Though I feel ripped off and upset about the unfair outcome, Im not going to waste anymore time on this. What a disappointment and horrible experience!!
Jan 2nd, 2022

The staff are so welcoming in this beautiful facility! Dr Lam and Dr Hallock really take their time and analyze your skin and facial structure to recommend the most natural looking and effective skin rejuvenation , and answer questions thoroughly. Trina is always delightful and Sharon Amato is a wealth of information.
Oct 9th, 2020

Dr Hallock thoroughly examined my facial structure and skin quality and included me in decision making by explaining what she felt were  the most natural looking rejuvenation options. She takes her time while also being efficient. She is enthusiastic, and delightful!
Sep 30th, 2020