Moe's Southwest Grill

I came in on 3/1/2024 at 8:05 pm. to eat dinner to Dine in. Now it was just me. The young kid that was working side the dining room closed at 8:30. I'm like, okay, and you're open till 9 pm. Even though the room was still open, I still had 25 minutes to eat if they closed the dining room at 8:30 pm .them my Burrito was not made right I had to keep telling him how to make it. What? I wanted on it. Very unprofessional.
Feb 27th, 2024

We have done Moe Monday for years. We went yesterday and said we want Moe Mondays deal. Not once did they tell us that you have to use the app now. I am very disappointed that an $8.99 meal became $12.49 and $11.24. That's the only reason we went because of Monday.... You need to do better... You have lost our business..with so many other choices....you need to honor your advertisement.
Jan 24th, 2024

The owner is literally one of the rudest individuals we've come across at a dine in/take out joint here in Chambersburg. I will drive to Mechanicsburg to go to that Moe's before we, or any of my friends or family step foot back in this Moe's. He spoke to my wife with such disrespect..shushed her when she was trying to ask a question about the app. Waved her off with his hands as if she was someone who didn't matter at all. This man clearly has an issue with women. We've contacted cooperate about the issue as well. Women should not be treated like that when literally just trying to order food or ask a simple question. And to make this even better..there was only one woman working with him...and we literally watched him treat her the same way. Sorry you had to be working alone with him..know your worth and find somewhere better.
Apr 5th, 2024

Jan 15th, 2024

We were disappointed in the service tonight. We called ahead and was told they were open until 9:00pm. We arrived at 8:00pm. We waited 15 minutes to be helped. There was only one person in front of us and no one else in the lobby so I am not sure why it took so long to order. The staff was apologetic for the wait. We sat down to eat and five minutes later a staff member made an announcement to the few guests that were there, that the lobby was closing in 10 minutes. He said, "You can either eat faster or we will give you things to pack up your stuff." This treatment after waiting 15 minutes for service. Five minutes go by and he makes another announcement to the lobby guests that they are closing. Maybe we could have been done our meal and out if it hadn't taken so long to be served in the first place. The same staff member answered the phone while we were paying and told a customer that they close at 9:00 but the lobby closes at 8:30 and everything else closes at 8:45. So confusing. We are not likely to visit this location again.
Dec 13th, 2023