NW Cell Phone Dr

Jun 6th, 2019

It's easy to get 5 stars when everything goes right. This review was earned when things went very wrong. I wanted to replace the battery on my aging S6. The Dr. put in a replacement but it didn't perform to specs. He put in another one that ended up swelling and subsequently exploded while he was working on it sending him to the ER and destroying my phone. If you ask, he might show you the security cam footage of the fireball. I was contacted as soon as he was able and informed of the situation. He handled every step professionally and courteously. My phone was replaced at no charge and without hassle with a new S7. He even managed to pull some of my data out of the charred innards of my old S6. Through this experience I learned that the Northwest Cell Phone Dr. has a very high level of expertise and exceptional customer service. Also, good aftermarket batteries were hard to come by at the time I was looking. The Dr. gained my respect and trust with the outstanding way he handled a worst case scenario. I recommend him without reservation.
May 27th, 2019

I highly recommend. What I thought was either a major fix or needing a new phone ended up being very minor. I was impressed how honest he was. Didn't try to overcharge for an easy fix.
Apr 28th, 2019

I came in to get my screen repaired on my phone and my girlfriend's phone and he quoted me a price for you screens which I agreed to. When I came back he had told me that that you screens did not look good enough so he went ahead and gave me brand new screens for the same price as the used screens
Apr 5th, 2019

I've been going to the owner of cell phone doctor for the past few years. Today he fixed my 3rd broken iPhone screen (all have been different phones), and he always does so great! I dropped it off for only 1 hour. Super affordable and great service.
Jan 25th, 2019