Thomason Auto Group

Awesome experience with everyone here, especially my salesman kayden! He helped me find the best truck for my towing needs. Verry Profesional & knowledgeable person. Quality experience overall
Apr 5th, 2024

I recently purchased a 2016 wrangler from Thomason Auto of Bend. Sarahi was a pleasure to work with and the new manager, Joe, went out of his way to submit dmv paperwork for my Veterans plates. I will definitely be looking at Thomason Auto first for any future automobile purchases and will recommend them to friends and family. The entire staff is extremely helpful, friendly and professional. At the time of purchase my transportation was limited and thus I could not make it into the dealership as soon as I would have liked to but they assured me the Jeep would be held for me as I had already passed all the financial approvals. They even transported the vehicle from the Redmond location to the Bend location so I wouldnt have to drive as far (coming from La Pine area). Sarahi filled up the gas tank for me after the deal was closed which I greatly appreciated as she was in no way obligated to do so. Big thanks to the entire team at Thomason Auto Group Bend.
Mar 19th, 2024

Said car was inspected and I had 2nd inspection done at Toyota dealer few blocks away. Now they say both the person who was selling me the car and the person who inspected the car don't work there any more. I gave deposit on false documents and verbal that the car did not have a leak. 2013 Lexus RX 450h
Mar 13th, 2024

If I could rate them 0 stars I would. As a first time buyer I was sold a lemon. I am really disappointed with their customer service. Everyone was really nice when I bought my car and were very helpful. Unfortunately, the day after I bought a car from here it didnt start. Only to come back to hear they cant do anything about them selling me a car that Im suggested to not drive. I tried 3 different time to get a different car only for them to sell every single one out from under me after already getting approved and told the car was mine.(they were supposed to be here the next morning from Salem) I wouldnt suggest anyone to buy a car from here speaking I am sadly not the only person this has happened to. I even talked to the owner he wasnt help either. Definitely goes to show my car has had problems since Ive gotten it if Ive put 10,000 miles on it in 2 years. Would recommend taking your business elsewhere :)
Mar 10th, 2024

Horrible frauds!!! My wife just had a heart transplant and I traded in a running vehicle for a multithousand dollar lawn ornament!! After only three months of ownership their "guaranteed to be reliable" used brick, has already cost me 4k in further repairs. My wife living in another state, functional single dad raising three girls alone, and having to drive not just to work but between states. They sell me a car that only takes up driveway space!Thomason lies and steals your money and your running car!! Stay Away!! They have not one care of helping you. Only taking you for all they can.They knew it was a bad car because they kept trying to sell me insurance. Even whent so far as to lower the payments (stretching out the life of the loan), just to put the insurance I denied multiple times on the car. Just so he could sleep that night I'm sure. Please take this warning!! They are frauds and liars. With zero regard for your family or your peace of mind.
Mar 8th, 2024