Team Kia of Bend Service Center

This place was an absolute awful experience. I went in for transmission fluid change, which they managed to do just fine. I asked to have TPMS sensors done, about $460, drove 100 miles round trip and they still didn't work. Came back (another 100 mile round trip) and after the manager had said on the phone they would "make things right" it took another 3 hours to have them fix the programming mistake and then they drove my car and came back with the gas light on! They also told me I needed brake pads replaced because they were at 2-3mm. Decided not to have them done, took them to les scwabs and they were 5 mm. Overall bad service and customer support. Services: Transmission, Electrical repair
Jul 31st, 2022

I'm super disappointed with Kia. They took my daughters Car and kept it for so long. She is a single mother and only had this vehicle. Even after I called and spoke to them on her behalf it took them two more weeks.
Jul 16th, 2022

We always received good service here. My 2018 KIA Sorento ended up leaking antifreeze and when they looked at it said that one of the head bolts was stretched and that the KIA needed a new engine. They had my car for about two months waiting on parts and gave me a loaner car. Ive since sold the car because I feel that shouldnt have happened at 30,000 miles. Everything was covered under warranty. I really did like my Sorento very much and was sad to see her go, but nobody wants engine problems. If that happened at 30,000 miles, she probably wasnt going to age well.
Dec 9th, 2021

Feb 13th, 2021