Extended Stay America - Portland - Beaverton

My daughter and I just stayed here for six weeks while our home undergoes repairs. I found their ad on CL offering decent rooms for a great rate ($420/week plus taxes if you stay longer than 30 days, which I DID). February 26-April 6. For the most part it was alright; the staff is terrific and were always happy to help however they could. And I saw some of them endure verbal abuse and terrible behavior of guests multiple times. Its a decent place to stay for what it is, and Ive actually recommended it to several people, at least two of whom have rented rooms from them. So its unfortunate that things didnt end well when I left this morning. Ive been telling the office for two weeks that Im going to be transferring to the Tigard location because its closer to where we live and easier to get back and forth to work, etc. I even drove over to the Tigard location last week to see if I could transfer over there. They said it was up to the Beaverton location. The Beaverton location has repeatedly told me that would be okay. So yesterday when I went to pay for one more night, because I didnt get off work in time yesterday to get moved, they said I owe $300-some dollars but couldnt figure out why. So the girl told me shed just charge me for one more night so I could check out today. Cool. So I just went to the front desk to pay and they now said I owe $1200!!! FOR WHAT?! They said the room was re-rated. Couldnt explain WHY or what that even meant, but said I couldnt transfer to the Tigard location unless I pay that first, and if I DIDNT pay it, they would put me on their do not rent list. (DONT EVEN BOTHER because I will NEVER give you another effing dime. Nor will I ever recommend you to anyone again. After I thought about it, I thought maybe they meant I needed to stay at the Beaverton location to get the $420/week rate (which doesnt make sense because the ad says 30+ days you get the $420 rate), but if so, I would just go ahead and stay at the Beaverton location and just continue to commute. But when I called to discuss that the girl hung up on me. So basically, if I dont pay the Beaverton location $1200 for reasons they cant explain to me other than to say the room was re-rated without telling me, I cant ever rent from them again. If that doesnt scream SCAM, idk what does. Go ahead and ban me, Extended Stay. Ill cry myself to sleep at the Holiday Inn. Hopefully THEIR windows arent covered in mold, too.)
Apr 6th, 2024

Solid hotel with affordable units that sport kitchenets, TV, and free wifi. Upgraded wifi was able to handle my workload as a software developer. I have been able to get help with towels, keys, etc at the desk quickly when need be.
Mar 20th, 2024

Good coffee. Sizable room
Mar 19th, 2024

Door lock card keys need to be replaced every 2-3 days after using maybe 4x's or so. Kinda irritating. Otherwise been very pleased. Safety: Excellent location: close to Nike, Intel, Kaiser & Providence St Vincent hospital. Great central location walking distance to Fred Meyer, fast food, restaurants, on site laundry is great. Definitely recommend!!
Mar 13th, 2024

Stayed the night at this hotel and i would seriously reconsider if i were you. Check in process was easy but concerning since no paper work was given just 2 key cards and a receipt. Nothing else was provided about getting around the property. check in/out staff were nice. I first get in to my room and immediately the stench of nasty cigarettes hits me in the face. I personally do not smoke so having to smell that all night was awful and made me congested. I looked around the room and everything seemed organized. I walk into the bathroom and it needs serious repairs. the floor is sinking in which is very worrisome. the pillows are horrible and cheap i had probably the worst sleep ever from a hotel. at least get the pillows right. lots of men hanging out outside just being loud and creepy. as everyone mentions the floors are extremely dirty. my white socks are no longer white Besides all that my stay was okay but i cannot with good conscience give you a 5 stars.
Mar 22nd, 2024